Launch Your IT Career in a Stable Distribution Company (Windsor, CT) Are you passionate about technology and helping others?
This established distribution company, known for its investment in employees, is seeking a full-time, in-office IT Help Desk Specialist to join their growing team.
Why You'll Love This Opportunity:
- Stable and Profitable Company: This well-established company offers a secure work environment with excellent benefits, including tuition reimbursement and a no-premium healthcare option.
- Career Growth Potential: The company is known for promoting from within, providing opportunities for advancement in your IT career.
- Supportive Team Environment: Work alongside a team that values your contribution and fosters your professional development.
What You'll Do:
- Provide first-line technical support, resolving user issues and escalating complex problems.
- Configure new employee accounts, set up hardware, and manage user permissions.
- Troubleshoot audio and video equipment for a seamless collaboration experience.
- Participate in special IT projects, gaining valuable experience.
Who We're Looking For:
- 1+ year of experience supporting IT users in a Windows environment through a ticketing system.
- Familiarity with Windows 10, Microsoft Office 365, and Active Directory.
- Ability to troubleshoot PC hardware, printers, scanners, and mobile devices (iOS and Android).
- Excellent communication and customer service skills to effectively interact with users and resolve their technical issues.
Ready to launch your IT career in a supportive environment? Apply today.
Held Desk
Help Desk
Help Desk
Help Desk