IT Field Service Technician

Direct hire opportunity for a IT Field Service Technician.

Must have at least 3 years of IT support experience and must be able to travel to client sites within a 50-mile radius of Greensburg.

This position is responsible for providing all aspects of ongoing network administration, server support and end-user support onsite at client locations.

Responsibilities:

Installing, managing, configuring and troubleshooting software on desktops, laptops and servers

Managing, configuring and troubleshooting firewall security appliance.

User account maintenance, including: adding new user accounts; setting-up new user desktop profiles and mail profiles; deleting user accounts; and resetting passwords.

Computer setup, including: setting up and connecting new computers, installing software, setting-up user profiles, migrating profiles and data.

Qualifications:

Associate or Bachelor's degree in technical field

3+ years of experience supporting multiple customers via phone or in the field

Experience with Microsoft-based Server environments, SonicWALL products, disk-based and cloud based backup solutions and related network infrastructure including PC's and mobile devices.

Microsoft Server OS administration and configuration

Knowledge of core networking concepts including TCP/IP, DHCP, DNS

Exchange administration with migration and upgrade experience

LAN/WAN (VPN, VLAN, Firewalls, etc.)

Microsoft Certification a plus

Strong troubleshooting skills

Must be able to work after regular hours and weekends as required

IT Field Service Technician - (phone number removed)