IT Analyst III (Hybrid)
We have an immediate need for a contract IT Analyst III to join a biopharmaceutical company. The IT Analyst III works closely with IT Business Partners to define and document key processes, requirements, knowledge articles, and user documentation. The IT Analyst will work both on projects and with operational teams to identify communication and training to help ease the introduction of new technologies, and to further improve operational processes.
Location: San Diego, CA (Hybrid)
This job expects to pay about $70 - 75 per hour plus benefits.
What You Will Do:
- Work with Business and IT Business Partners to help define and document business processes and requirements including, but not limited to, data flow, data storage, application usability, reporting and analytics
- Support project management in the implementation of technology solutions according to the organization s software development lifecycle (SDLC)
- Create training materials, How Tos, and knowledge items to ease user adoption of new technology
- Create detailed user acceptance testing (UAT) scripts and facilitate UAT with business partners
- Define, coordinate and/or execute system integration testing to ensure solutions are built to requirements and specifications
- Facilitate resolution of Tier 1 and 2 application issues for business partners and escalate to vendor support as needed
- Act as operational point person for existing systems including holding recurring operational meetings with business partners and vendors, tracking and evaluating change requests, initiating change controls for implementation of changes, coordinating routine system patches and escalating issues to IT Business Partners
- Conduct source systems data quality analysis as needed
- Define standard operating procedures and perform periodic review activities for systems
What Gets You The Job:
- Bachelor s degree in Information Systems with at least a couple years of applied work experience. An equivalent combination of relevant education and applicable job experience may be considered.
- Ability to be highly organized, self-motivated with the capability to prioritize projects and workload
- Excellent attention to detail
- Excellent interpersonal and communications skills, including tact, diplomacy and flexibility
- Excellent skills in defining and documenting processes, requirements, and training materials
- Previous pharma experience preferred or a desire to learn in a pharma environment
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