Intern IT Infrastructure Services

About Leviton At Leviton, we build what's next to light, power, and connect everyday spaces, from electrical to lighting, to data networks, and energy management. With over 115 years of history, Leviton develops thoughtful solutions that help make its customers' lives easier, safer, more efficient, and more productive. We recognize that our people are our greatest asset. We ASK questions, EMBRACE challenges, SEEK new perspectives, and ANTICIPATE what comes next. It's about each person bringing skills and passion to a challenging and constantly changing world. About the role Department: Information Technology Manager's Title: Manager, Global Infrastructure Services Start Date: Summer 2024 (On-site, Melville, NY) This position will work with our Manager of IT Global Infrastructure Services as a support resource on several service desk and project related tasks assigned to the team. Environments include Office 365 (MS Teams, SharePoint, Exchange), Windows & Linux file servers, Networking, Active Directory & Vmware. Responsibilities Assist team in identifying issues reported by users via our ticketing system. Learn Service Desk system to properly correspond with users and document troubleshooting steps and remediations. Including triaging and re-assigning tickets as necessary. Learn SharePoint Online to build and edit existing SharePoint sites, lists and document libraries. Support the team in pilot testing new technologies and upgrades, ie Copilot, server builds, network setups, etc Create flow charts and spreadsheets in support of our projects. Perform other duties as assigned. Qualifications Basic knowledge of Active Directory, Networking, Windows & Linux Operating systems, IT Service Desk systems. Experience with SharePoint Online a plus. Experience with problem solving. Proficient with Microsoft Office products such as Excel, Word, PowerPoint and Outlook. Experience with Microsoft Teams a plus. Education & Experience Must be a college student currently enrolled as a sophomore or higher pursing a Bachelors or Master's degree in Information Technology, Computer Science, or related fields. What We Offer Comprehensive benefits include: Medical, dental, and vision insurance programs 401K plans with employer-matching contributions Tuition reimbursement PTO Paid holidays Volunteer time off For more information about benefits, please go to: Leviton is an EEO/AA Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. The future looks brighter than ever. Join our team now. , Pay Range $16.00 - $22.00 per hour