Customer Service Representative
Express Employment Professionals is working with a top Insurance Agency in Grand Rapids, MN who is searching for a Customer Service Representative that will have core responsibilities in responding to customer inquiries regarding the company's products or services. This position receives incoming calls, and at times, will make outgoing follow-up calls. This role works with custom company software, the ability to type and proper phone etiquette is essential. This innovative company is a fast-paced environment and works closely as a team. Starting wage is $15.00+/hour with increases as you learn.
Responsibilities:
- Process account payments
- Ability to resolve challenges professionally and clearly
- Determine customer requirements and expectations in order to help the customer identify specific products and solutions
Requirements:
- Basic understanding of Microsoft Office Suite
- Previous experience in sales, or other related fields.
- Understand various types of products, billing, underwriting, and processing guidelines.
Apply online or at our office:
Express Employment Professionals can help you find the type of job that is a perfect fit for your needs and abilities, and you'll never pay a fee for our services and support.
Need more information about this job?
Contact Alyssa Solem at or by email (see below) .
Please add Customer Service Representative to the subject line of your email.
Express Employment Professionals is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all people and to hire and promote individuals solely based on their qualifications for the job.