Inside Sales Specialist

Albuquerque, New Mexico

Sabio Systems, LLC
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Sabio Systems has been recognized by Forbes Magazine as one of the Top 50 Best Professional Recruiting Firms in America. (link removed)

Job Title: Inside Sales Specialist

Join a dynamic and innovative company dedicated to delivering top-notch computer and technology solutions. We're committed to pushing the boundaries of what's possible in the tech industry and maintaining a customer-centric approach to everything we do.

Position Summary: As an Inside Sales Specialist, you'll play a crucial role in engaging with customers, providing expert advice, and driving sales success. You'll collaborate with Sales Professionals and channel partners to meet customer application needs, tackle complex problems, and ensure maximum customer satisfaction.

Responsibilities for the Inside Sales Specialist:

•   Engage with customers through various channels, focusing on selling multi-products and intricate solutions to ensure maximum customer satisfaction.

•   Collaborate with Sales Professionals and channel partners to meet customer application needs.

•   Provide expert advice on market trends, customer equipment, and application requirements to the sales team.

•   Manage sales programs and external relationships, including interactions with high-level executives.

•   Tackle complex and non-routine problems, particularly in technical or service-related matters.

•   Ensure that all orders are executed seamlessly from the point of sale to their fulfillment.

•   Engage in commercial sales activities, collaborating with local businesses as well as city and state government agencies.

Key Tasks for the Inside Sales Specialist:

•   Deliver exceptional customer service by handling phone calls, processing orders, responding to inquiries, and assisting customers and other callers.

•   Generate and submit quotations while adhering to contractual pricing standards.

•   Accurately process customer orders through the order entry system, following company protocols.

•   Determine product availability and recommend compatible supplies and accessories based on customer requirements.

•   Collaborate closely with Account Executives to identify and pursue sales opportunities.

•   Maintain and acquire certifications related to computer and technology products, as well as third-party technical and sales certifications.

•   Customize computing solutions tailored to customer technical needs.

•   Ensure a clean and organized department and work environment.

•   Develop and maintain a deep understanding of products, and services, including data center, cloud, communications, hardware, and software technologies.

•   Stay current with industry developments and emerging technologies to provide informed recommendations to clients about the value of our solutions and products.

Reporting Structure: This position reports to the Chief Operating Officer (COO) and collaborates closely with cross-functional teams to enhance customer satisfaction and drive sales success.

Qualifications for the Inside Sales Specialist:

•   Preferred: Related work experience, current enrollment, or a graduate of a 2- or 4-year degree program.

•   You do not need to be a TECH Wizard but Technical knowledge is preferred.

•   Strong communication and presentation skills.

•   Demonstrated professionalism, teamwork, accuracy, attention to detail, and advanced problem-solving abilities.

•   Essential technical knowledge of computing products.

•   Proficiency in multitasking.

•   Exceptional mathematics skills.

•   Proficient in using Microsoft Office Suite, including Excel.

Compensation: $20 - $21 per hour (DOE) - Temp to Hire.

Location: This is a non-remote position. Monday to Friday, 8 am 5 pm.

If you're passionate about technology, excel in a fast-paced environment, and thrive in a role where you can make a significant impact, we encourage you to apply.

If you are a highly skilled specialist with a passion for delivering exceptional customer service and technical solutions, we encourage you to apply for this challenging and rewarding role. Join this tech sales team and help us define the future of computer and technology solutions.

Sabio Systems is a leading provider of professionals on a temporary and direct-hire basis for positions and projects in Accounting, Finance, Information Technology, Legal, Medical and Business Operations. With over 25 years of combined Staffing & Recruiting expertise we can connect you with some of the most sought out employers in New Mexico.

We treasure your long-term commitment to Sabio Systems by rewarding you with a Bon
Date Posted: 23 May 2024
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