Inside Sales Representative

Job Description

Cornerstone Building Brands is looking for a Sales Representative to support our Fortify / Reed's Metals location in Brookhaven, MS. This position is high volume and fast-paced, and we are looking for someone who is inside sales driven. This position is responsible for following up on the multiple leads received and soliciting orders for products or services by phone, fax, and email.

Duties and Responsibilities

Communicate with prospective customers by following up on generated leads

Qualifying leads and explaining the type of service or product offered

Gather information on prospective customers' building needs and guide them through the estimating process

Prepare estimates using design software, consulting drafting, and engineering as needed

Keep informed of updates to Building Codes and standard company drafting and engineering procedures

Estimate accessory pricing as needed utilizing pricing spreadsheets or web-based pricing programs provided by our various vendors

Make sales presentations to the customers

Guide prospective customers through the company website so that they learn more about the products

Enter and maintain prospect data into the appropriate area of the computer database system

Follow up with customers to request clarification of the customer's requirements, assure receipt of quote and marketing material, assess satisfaction with company products and services, respond to queries, solicit further sales, and identify and solve problems

Thoroughly understand the customer's need while taking the customer's orders and inform the customer of information to supply on the purchase order

Provide pricing and job details data to order processing

Respond to any requests from engineering or drafting requiring clarification or changes to the job

Create change orders as needed for clarification or changes necessary prior to delivery of building and ensure they are returned promptly

Monitor drafting times and notify customers of the estimated time they will receive drawings

Communicate any special delivery requests to the traffic department and follow up to ensure requests are being met

Perform final file check once drafting has completed the job to verify colors, check BOM against P.O., and verify that change orders have been implemented

Provide post-sale customer service

Qualifications

4-5 years of experience in sales

Social Media/Internet Sales experience required

Experience in roofing sales, building or construction products sales preferred

Inside Sales experience working with high lead volume is a plus but not required

Excellent communication skills- verbal and written

CRM experience- Dynamic preferred

Basic math and computer skills required

Experience working in a fast-paced sales environment

Competency in Microsoft applications, including Word, Excel, and Outlook

Customer service driven

Attentive to detail and strong ability to multi-task

Important Attributes

Self-Motivated - High Energy level

Competitive Nature

Detail Oriented

Customer service oriented

Building products experience

Proven sales record

Ability to think strategically

Able to follow direction

Creative thinking

Computer literate (MS Word, Intermediate Excel and PowerPoint)

Able to build strong relationships