Inside Sales

Summary/Objective: This position supports assigned customers (members) with their purchasing needs and maintains daily contact with members and vendors. The Trader is responsible for contributing to corporate objectives and achievements by applying purchasing and selling skills daily.

Essential Functions:

Responsible for complete account management for 30+ members/accounts
Assist members in sourcing products from the vendors with the best value proposition.
Handle all duties related to basic Trader functions including order generation, confirmations, shipment mechanics, follow up, trace and status reports.
Maintain current market knowledge of pricing trends, supply issues, new products and developments in the industry and ensure members are informed when it's the right time to buy
While actively pursuing product and industry related knowledge, trader should proactively engage in outbound phone work to the member/vendor community designed to increase sales/cost of goods penetration /overall support of the co-op.
Maintain viable relationships with select LBM Advantage vendors/members to attract stronger programs, sales volumes, and offerings.
Handle all Trader/Vendor/Member issues, including conflicts, claims, late shipments etc. Resolve billing issues and make independent decisions during the resolution with the parties involved.
Provide input for newsletter and website (market conditions and offerings).
Proactively promote LBM Advantage's suppliers to the membership.
Continually strive to upgrade / increase one's knowledge base pertaining to our products, business and industry.
Improve profitability, product penetration and product mix with all customers.
Qualify sales opportunities through market / customer research and teaming with outside sales representatives.
Develop sales solutions and competitive pricing strategies. Communicates value proposition to customers. Propose sales solutions to customers and reevaluates solutions where necessary.
Close sales opportunities by gaining purchase orders and executing all order fulfillment procedures.
Provide outstanding customer service and post sales satisfaction, facilitating long-term relationships for repeat business.
Responsible for identifying, developing and closing new sales opportunities with new and existing customers. Maximize sales efforts by focusing sales time on largest most profitable opportunities (may include segmenting account list and creating customer / product sales plans).
Travel to shows, members, and vendors as required.
Perform other duties as assigned

Competencies:

Time Management
Organizational Skills
Communication Proficiency
Collaboration Skills
Customer/Client Focus
Computer Proficiency

Supervisory Responsibilities

The Trader role has no supervisory responsibilities

Work Environment

This position operates in a professional office environment.

Physical Demands:

This is a largely sedentary role. While performing the duties of this job, the employee is regularly required to talk or hear.

Position Type/Expected Hours of Work:

This is a full time position. Hours of work are Monday through Friday, 8:00 am to 5:00 pm, 40 hours per week.

Travel:

Travel is primarily local on a regular basis, although some out of the area and overnight travel may be expected

Required Education and Experience:

High school diploma
At least 3 years of experience in a sales position

Preferred Education and Experience:

College degree strongly preferred
Building Materials or Construction industry experience
Experience with quoting, purchasing, estimating, and telemarketing

Pay Range

The estimated pay range for this role in New York is $58,000 to $62,000 per year

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time