Sales Manager, Aftermarket
BUSINESS: CIRCOR
LOCATION: Monroe, NC
DIRECT REPORTING: Sr. Director of Customer Success, Aftermarket
FUNCTIONAL REPORTING: Sales
Position Summary
Manage and drive the aftermarket growth to achieve order/sales volume and profitability for all aftermarket products globally. Responsible for presenting Aftermarket retrofit and/or upgrade opportunities. Develop capture strategies from for-market OEM sales, identify and track the installed base to build a preventative maintenance program, and maximize the aftermarket entitlement. Support channel partners throughout the sales process in all sales-oriented activities to achieve revenue and margin targets.
Principal Activities
- Maximize revenues from the sales of the organization's aftermarket products and/or services through channels and/or vertical markets.
- Leverage technical expertise in assessing existing equipment and recommending upgrades, maintenance, repair and other services and products to support customer goals.
- Develop strategy and pricing controls for quotations and service agreements.
- Establish and drive specific sales plans to implement new products, services and programs.
- Use CRM platform to manage the sales process and provide accurate bookings forecasts to management on aftermarket opportunities.
- Provide other reports as necessary for driving profitable growth, such as profitability, OTD and ect.
- Utilize technical knowledge, processes, computerized and non-computerized tools to assess the potential business opportunities of the company's products and resources to meet customer needs.
- Identify the installed base and understand product life cycle and build proactive and preventative maintenance sales plan.
- Embrace & implement 80/20 strategy for profitable growth with our key customers.
CANDIDATE REQUIREMENTS
Knowledge, Skills & Abilities
- Experience handling sales of higher complexity.
- Aftermarket or closely related experience strongly desired.
- Demonstrated inclusive behavior with success in leading or working in a matrix organization.
- Demonstrated clear thinking with effective communication at all levels.
- Strong influencing and communication skills
- Customer-focused mindset with proven ability to respond quickly to customer needs.
- Strong sales and negotiation skills with a successful sales growth track record.
- Strategic thinking and data analytic skills with a sales growth strategy
Education And Experience
- Bachelor's degree (BS) in Business Administration, engineering degree or equivalent experience.
- Minimum 5 years of sales experience.
- Prior AM Sales, Maintenance, Service experience is a plus.
- Understanding of business process and functions outside of sales and marketing, including finance, human resources, information technology, product development and manufacturing.
CIRCOR is an EEO Employer of Females/ Minorities/ Veterans/ Individuals with Disabilities