Information Technology Specialist

Duties As a Information Technology Specialist (Sysanalysis) at the GS-2210-13 some of your typical work assignments may include: Responsible for System Monitoring and Incident Response of credential issuance systems. Continuously monitor system health, performance, and availability. Respond promptly to incidents, troubleshoot issues, and minimize downtime. Collaborate with different teams within organization to improve system reliability: Develop and maintain automation scripts and tools. Profile system performance and identify bottlenecks. Fine-tune system parameters for optimal performance. Capacity Planning and Scaling: Analyze system capacity and predict resource needs. Optimize resource utilization to meet performance requirements. Design and implement high-availability architectures. Test fail over scenarios to ensure system resilience. Incident Post-Mortems and Root Cause Analysis: Conduct post-incident reviews to identify root causes. Implement preventive measures to avoid similar incidents. Develop compliance testing methodology and testing plans for new and existing industry and federal standard of identity credential. Perform compliance checks based on internal and external regulatory requirements and submit testing reports to senior management. Responsible for assisting in preparing and briefing oral and written communications to varied audiences within the organization. Provides problem solving, prioritization, and reasoning skills when faced with technical and functional, as well as organizational challenges. Requirements Conditions of Employment Must be a U.S. citizen Males born after 12-31-59 must be registered for Selective Service Resume and supporting documents (See How To Apply) Suitable for Federal employment, determined by a background investigation May be required to successfully complete a probationary period Work Schedule: Full Time Overtime: Occasionally Tour of Duty: Flexible Recruitment Incentives: Not Authorized Fair Labor Standards Act (FLSA): Exempt Financial Disclosure: Required Telework Eligibility: This position is telework eligible Certification Requirement: Information Assurance certification within 12 months of assignment of these duties. Qualifications You may qualify at the GS-13, if you fulfill the following qualifications: A. One year of specialized experience equivalent to the GS-12 grade level in the Federal service: Serves as a project manager throughout the Software development lifecycle, sustainment, testing, troubleshooting, and reliability of IT network and data infrastructure systems. Applies Agile methodology and Java practices and procedures to develop and ensure enterprise architectures, infrastructures, and performance management of IT software programs. Evaluates, develops and maintains SQL, system reliability and Information Technology infrastructure and database systems. Leads a diverse workforce of civilian, contractor and military internal and external stakeholders to ensure program schedule, costs and monitors contract performance. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. In addition to meeting qualifications, your application package must reflect the applicable experience to meet the Individual Occupational Requirements for the 2210 series. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Please keep your résumé to a reasonable length. If more than five pages are submitted, only the first five pages will be reviewed to determine your eligibility/qualifications. Status candidates must meet time-in-grade requirements (52 weeks at the next lower grade level). Education Substitution of education may not be used in lieu of specialized experience for this grade level. Additional information Other Notes: RE-EMPLOYED ANNUITANT: This position DOES NOT meet criteria for re-employed annuitant. The DoD criteria for hiring Re-employed Annuitants can be found at: All applicants must meet qualifications and eligibility criteria by the closing date of the announcement. Males born after 12-31-59 must be registered or exempt from Selective Service (see Who Needs to Register Selective Service System : Selective Service System (sss.gov Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits . Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above. We will review your resume and supporting documents, to ensure you meet the basic qualification requirements. We will evaluate each applicant who meets the basic qualifications on the information provided and evaluate your relevant work experiences as it relates to fundamental competencies, identified below, required for this position. Traditional rating and ranking of applications does not apply to this vacancy. Your application (resume and supporting documentation) will be evaluated to determine if you meet the minimum qualifications required as listed on the announcement under qualification requirements. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits . Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required Documents As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies. The documents you are required to submit vary based on the authority you are using to apply (i.e., applying as a veteran, applying as a current permanent Federal employee, applying as a reinstatement, etc). Your complete application includes your COMPLETE resume, your responses to the online questionnaire, and documents which prove your eligibility to apply. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further. The following documents are REQUIRED 1. Your resume: Your resume may be submitted in any format. It must include your name and contact information and support the specialized experience described in this announcement. For qualifications determinations your resume must contain the number of hours worked per week and the dates of employment (i.e.," HRS per week and month/year" or "HRS per week and month/year to present"). For additional information see: What to include in your resume. 2. Veteran's Documents If applying using veteran's preference or under a Veteran's hiring authority you must submit the following documents: DD214 showing character of service, SF-15 Form and VA letter showing final percentage, or certification of expected discharge or release from active duty. Future military retirees and/or Future military separatees: must include a copy of their terminal leave request, if applicable, AND a copy of retirement DD214 if available . If DD214 not available, submit a certification document or a copy of your retirement letter. A written document from the armed forces certifying the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the date the certificate is signed. The certification must be on letterhead signed by the adjutant, personnel officer, unit commander or higher headquarters and include your rank, d