Lead Install Tech
Location: Indianapolis, IN
Duration: 12+ Months
Client: IN-IOT
Job Id: (737320)
Candidate must currently be located in Indiana to be considered for this position.
OVERVIEW
- This position is required for assisting the Project Managers and Deployment Leads in implementation of statewide PC Refresh Projects on a 4 year rotating schedule to replace all state-issued PC computers allowing the Indiana Office of Technology to efficiently support IT resources across the state.
- The duties of this position are to support the PC Refresh Project Managers and Deployment Leads by installing new PCs for Agencies' PC Refresh Projects.
- Following the established processes and checklists to ensure the end user has all the necessary software and settings on the new PC.
- Backing up, protecting, and restoring data will be an essential task for this position. Updating documentation and completing e-install forms required.
- Will be the lead tech and point of contact onsite for large deployments.
- Customer service is also a crucial element for this position.
- This position will perform other duties as assigned.
EXPERIENCE DESCRIPTION
- Associates or Bachelors Degree in Computer Science or equivalent experience is required. Advanced experience, and advanced knowledge of the following: PC-Desktops and Laptops, iPhone, peripherals, and client/server technology.
- Hands on experience with Windows7, Windows 10 Active Directory, and VPN. Industry recognized certifications such as A+, Network +, or MCSE are a benefit.
- Understanding of Internet technologies beneficial.
- Hands on experience supporting the Microsoft Office Suite.
- Ability to support printers, scanners, and other peripherals. Solid verbal and written communication and documentation skills are required.
IN-IOT- Lead Install Tech