Import Operations Specialist

Import Operations Specialist

Key Responsibilities

•   Prepare and distribute all required air and ocean import documentation in a timely fashion to appropriate parties (i.e. delivery orders, arrival notice, etc.)

•   Communicate with vendors and customers to obtain documents required to satisfy transaction requirements

•   Track, trace, and monitor progress of shipments and deliveries to ensure timely processing

•   Communicate with air and ocean carriers, origin and destination locations regarding shipment status, special handling, and delivery of freight

•   Mediate delivery requirements and shipment tracking between customers, truckers, brokers, warehouses, and vendors to ensure proper delivery

•   Ensure accuracy and completeness of import documentation

•   Input, distribute A/P invoices and ensure timely A/R collection

•   Act as an operational liaison with customer to provide excellent, professional customer service

•   Handle order fulfillment operations, billing, and customer service functions in a timely manner

•   Negotiate rates & find additional competitive (service and rates) vendors
Requirements

•   Bachelor s Degree (preferred)

•   1-2 years in freight forwarding, logistics, and/or supply chain

•   1-2 years of experience in handling customer service

•   Strong attention to detail

•   Well organized and quick to adapt

•   Proficient in using Microsoft Office Suite

•   Good and clear communication skills

•   Speaks Korean
Work Conditions

•   Salary: $55,000 - $65,000 (based on experience)

•   Full time On-Site Employment

•   Location: Secaucus, NJ

•   Hours: M-F, 9AM to 6PM
Company Benefits

•   Health, Dental, Vision Insurance 100% coverage for you and family

•   Paid Time Off

•   401(K) with Company Match

•   Free Daily Lunch Catering

•   Annual performance-based incentives

•   Certification Recognition Program

•   Fitness Center Membership Subsidy Program