Imaging Engineer III

Summary

The Imaging Engineer III installs, inspects, troubleshoots, repairs, calibrates, and verifies the performance of complex and intricate medical imaging equipment in a specialty area including, but not limited to, MRI, CT, Cath- Labs, Radiation Oncology, and all other areas of medical imaging modalities. This position is required to be familiar with all classes of clinical equipment and may perform maintenance on equipment outside the specialty area. The Imaging Engineer III serves as an advisor to medical and clinical staff in the specification, acquisition, safe use, and proper operation of specialty equipment and to other personnel on technical matters concerning specialty equipment. The position ensures regulatory compliance, assists in inventory management, and contributes to department improvement and development by mentoring other associates. The individual demonstrates adherence to the core values in all professional interactions by showing respect to all people, creating real value, initiating meaningful change, and exhibiting integrity.

Responsibilities

Technical Service - 40%

Perform performance assurance (PA) inspections, scheduled maintenance, and operation verification procedures (OVP) on complex medical imaging equipment

Repair, install, and calibrate complex medical imaging equipment and systems

Inform supervisors of the status of repairs, scheduled inspections, unusual equipment situations, and any customer concerns

Work with, direct, and document the activities of subcontractors, vendors, and outside service technicians to ensure proper service delivery

Maintain Clinical Engineering expertise through ongoing training and education

Lead Service Operations Special Projects as assigned and contribute to the development of others through mentoring and sharing expertise

Regulatory Compliance - 25%

Ensure the accuracy and integrity of the equipment database to include the inventory, performance assurance (PA) schedules, nomenclature, and service history

Adhere to the Medical Equipment Management Plan (MEMP), including all regulatory agency compliances and other applicable policies and procedures

Responsible for ensuring all service and documentation is complete, timely, and accurate

Work with Medical Physicist on accurate and aligned radiation outputs to ensure regulatory compliance and patient safety

Account Relationship Management - 25%

Build and maintain customer relationships

Discuss equipment status and functionality with clinicians

Adhere to the Mission, Vision, and Values of the organization(s) served

Provide a positive representation of services by integrating the core values into job performance

Inventory - 10 %

Perform periodic inspections of current inventory status and maintain common failure parts inventory to ensure equipment uptime

Verify the completion of security analysis for new customer equipment

Performs Incoming Inspections (II) to maintain a complete and accurate inventory of medical devices, including trial and evaluation, rental, and loaner equipment in addition to permanently assigned equipment inventory.

Maintain the accuracy and integrity of the equipment database to include inventory, performance assurance (PA) schedules, nomenclature, and service history

Make recommendations regarding inventory

Skills and Experience

Associates degree in a technical/electronics field or equivalent military training required

Bachelor's degree in engineering technology preferred

Minimum 5 years' experience in the repair, maintenance, troubleshooting, and installation of medical imaging equipment

Frequently required to reach, pull, and/or employ fine motor skills during the installation, servicing, and maintenance of medical equipment

Frequently required to bend, crouch, kneel, climb, balance, or otherwise maneuver body while servicing and/or inspecting medical equipment

Frequently required to operate tools/machinery that use hand and/or foot controls (e.g. drills, saws, electronic test equipment, etc.) when servicing medical equipment

Frequently required to lift, carry, or otherwise move up to 50 lbs while working with medical equipment

Education and Qualifications

Associates degree in a technical/electronics field or equivalent military experience or two years of equivalent experience.

Complex computer skills including the ability to interpret error codes, defragment hard-drives, replace power supplies, and interpret computer codes required.

Knowledge of Microsoft Office (Excel) and networking applications required.

Ability to integrate information from a variety of sources.

Excellent interpersonal and customer service skills.