Practice (Office) Manager - Mental Health Office
Location : Hybrid - Remote / Physical locations in Libertyville, Northbrook, Park Ridge & Skokie, IL
Compensation : Starting at $24/hour (may be negotiable based on experience)
Company Overview : At North Shore Family Services, we're dedicated to fostering positive changes for parents, children, teens, adults, couples, and families. We specialize in various therapeutic interventions, making therapy productive, engaging, and transformative. For more information about the transformations, we've made in the lives of our clients visit:
Benefits :
- PTO
- Flexible work schedule
Job Overview : Join us as a Practice (Office) Manager and play a pivotal role in optimizing our operations. This position is tailored for individuals who are detail-oriented, appreciate autonomy and are proactive in initiating improvements with minimal instruction. Starting as a part-time role ( 25 hours/week), there's potential for expanding responsibilities and hours based on performance and operational needs.
Key Responsibilities :
- Communication & Collaboration : Efficiently manage phone calls, emails, and coordinate networking and business meetings for the practice owner and staff members
- Operational Management : Utilize our project management system for task tracking and ensure organized documentation within our Google Drive
- Staff Support : Oversee the onboarding process, order business supplies and promotional materials, and manage staff recruiting efforts
- Operational Efficiency : Identify opportunities to reduce costs, increase revenue, and serve as a backup for payroll processes
- Marketing & Outreach : Coordinate marketing efforts, including uploading articles/blogs and connecting with potential/current referral sources
- Administrative Duties : Ensure timely renewal of licenses, insurances, and other essential company procedures
Qualifications :
- Minimum of 5 years of office management experience, preferably in healthcare or mental health
- Exceptional organizational, communication, and analytical skills with the ability to present solutions proactively
- Experience with payroll processing and insurance renewals.
Preferred Skills :
- Familiarity with healthcare billing and value-based compensation models.
- Knowledge of Electronic Medical Records (EMR)
- ADP, Google Drive/sheet, Principal
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