A global leader in the retail pharmacy and wellness market is focused on offering their customers groundbreaking solutions to expand offerings and become the health and well-being partner of choice.
This Contract role as a Hybrid Licensing Specialist in Deerfield, IL will be responsible for compliance and audit management, process management, and client relationship management.
Responsibilities:
- Works independently to prepare and submit complex license applications, meeting the requirements of licensing jurisdictions.
- Effectively and regularly communicates with Licensing leadership and business partners to understand goals and achieve objectives.
- Represents Licensing internally to business partners and externally to licensing jurisdictions, resolving issues using negotiation and experience.
- Demonstrates independent judgment and critical thinking to proactively identify issues, appreciate operational impacts, and report on findings to internal and external stakeholders.
- Provides guidance by training, coaching, or mentoring other Licensing team members.
Requirements:
- Experience interpreting and processing business related forms (i.e. mortgage documents, insurance forms)
- Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.
- Experience communicating both verbally (on phone, one-on-one) and in writing (emails, letters) to various audiences (work group, team, company management, external licensing agencies).
- Basic level skill in Microsoft Word (for example: opening a document, cutting, pasting and aligning text, selecting font type and size, changing margins and column width, sorting, inserting bullets, pictures and dates, using find and replace, undo, spell check, track changes, review pane and/or print functions).
- High School Diploma/GED and 10+ years experience in an office.
Benefits:
Solving IT, a Woman and LGBTQ+ owned and operated organization is thrilled to provide a comprehensive benefit package to all our W2 employees and their families, regardless of gender. We are proud to offer five diverse health plan options as well as a PPO dental plan through Blue Cross Blue Shield, Term Life/AD&D Insurance, and a 401(k) Savings Plan. Solving IT covers a portion of the health and dental premiums for our employees.
As you progress in your professional journey, Solving IT is dedicated to accommodating your evolving preferences and matching you with fulfilling projects. We champion equality and embrace diversity in all its forms. Creating an atmosphere that encourages varied perspectives to collaborate fosters personal development, strengthens team unity, and contributes to the overall success of the organization.
Whether you're seeking your next career challenge or aiming to stay abreast of industry trends, Solving IT is committed to supporting your career advancement. We actively encourage applications from all backgrounds and utilize the most up-to-date market insights and compensation data to ensure that you receive not just advice, but the complete Solving IT Experience.