What You ll Do
Investigate and submit new claims to insurance carriers by reviewing first reports of loss and supporting materials to accurately identify insurance exposure and determine applicable insurance policy
Demonstrate critical thinking while adhering to company established claims processes.
Apply existing knowledge to assist with higher complexity claims and insurance inquiries
Accurately respond to inquiries received from carriers and other third parties
Demonstrate customer obsession and solid understanding of company s insurance policies when communicating with all partners
Utilize strong written/electronic communication. Primary method of communication in role is electronic. Telephonic communication is minimal
Basic Qualifications
High School Degree or equivalent
Knowledge of US auto claims coverages
auto claims adjusting experience, 4 years of non injury or 2 years injury for the basic qualifications
Proficiency with various computer operating systems
HYBRID Claims Advocate Phoenix AZ 85004