The company manufacturers large, industrial HVAC units and is looking for someone to help install these units 50% of the time and do administrative work at the office 50% of the time (scheduling experience would be helpful). The career progression would be a Field Service Technician. If they moved into the Field Service role, they would get a pay increase and travel would be 75%+ nationally.
Responsibilities:
- Collaborate with the Service Manager and Field Service Technicians to streamline daily tasks.
- Take ownership of document control, ensuring accurate and organized record-keeping.
- Manage the filing of reports and documentation in a systematic and accessible manner.
- Actively participate in mentorship opportunities, including traveling to job sites to gain practical experience (up to 25% of working time).
- Contribute to the continuous improvement of processes and procedures within the support function.
- Maintain a proactive and solution-oriented approach to problem-solving.
Qualifications:
- Previous experience in the HVAC industry
- Previous experience in an Administrative or Support role is a plus
- Microsoft Office
- Mechanically Inclined
- Attention to detail
Must-Have:
- Must be okay with 25% travel.
- Previous experience with HVAC Maintenance
- Computer Skills - Microsoft Office Suite
Nice to Have:
- Industrial electrical experience could work in lieu of HVAC experience.
- PLC Experience
- Allen Bradley experience
- Fabrication & Welding experience
- Blueprint Reading
- Scheduling experience
Interview Process:
- Phone screen with SRG office.
- Client phone screen
- Onsite interview
Benefits
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Tuition reimbursement
- Vision insurance
SCREENING QUESTIONS
1.) What is the candidate s highest level of education?
2.) What is the candidate s desired total compensation? (Please specify base salary vs. commission/bonus expectation)
3.) Where is the candidate located? If candidate is not near the job location, please explain relocation plan in detail (e.g. timeline, relocating with family, selling/buying property)
4.) Is the candidate legally authorized to work in the US for any employer?
5.) Will the candidate now or in the future, require immigration sponsorship for work authorization (for example, H-1B status)?
6.) How many years of experience does the applicant have with HVAC Maintenance?
7.) How many years of experience does the applicant have with PLC?
HVAC Technician