Company Overview: Temperature Pro is a premier HVAC service provider in United States. We specialize in providing top-tier heating, ventilation, and air conditioning services to our residential clients. At Temperature Pro, we believe in creating a work environment that fosters growth, innovation, and a team-oriented culture. Our employees are our greatest asset, and we invest in their professional development and well-being.
Position Overview: We are currently in search of a highly skilled HVAC Service Manager to lead our service team. This role is ideal for someone with a robust technical background in HVAC systems, and customer service and inventory management. The successful candidate will be instrumental in creating and maintaining our reputation for high-quality service and customer satisfaction.
Key Responsibilities:
- Lead the HVAC service team in daily operations, ensuring efficiency and effectiveness.
- Expertly diagnose and resolve complex residential HVAC system issues.
- Clearly communicate and present service options and recommendations to customers.
- Efficiently manage inventory to ensure ready availability of parts and equipment.
- Train and guide service technicians, enhancing their skills in HVAC technology and customer service excellence.
- Uphold all safety standards and company policies.
- Formulate strategies to boost service efficiency and elevate customer satisfaction.
- Address and resolve customer inquiries and service-related issues swiftly.
- Collaborate with various departments for cohesive service delivery.
- Budget management for the service department.
Qualifications: - Demonstrated experience as an HVAC Service Manager or in a similar leadership role.
- Comprehensive knowledge of residential HVAC systems.
- Outstanding customer service and communication skills.
- Proficiency in inventory management.
- Strong diagnostic and problem-solving skills.
- Effective presentation of service options to customers.
- Leadership capabilities with a focus on team development.
- Familiarity with HVAC industry safety standards and regulations.
- Multi-tasking ability in a dynamic work environment.
- Relevant HVAC certifications (e.g., EPA certification).
Why Temperature Pro: - Competitive salary and attractive benefits.
- Opportunities for professional and personal growth.
- A positive, dynamic, and team-oriented work culture.
- Continuous training in state-of-the-art HVAC technologies and customer service methodologies.
Compensation: $70.000 - $120.000
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