Summary/Objective
We are seeking a motivated Training & Development Associate to assist our Culture, Education & Community Development Manager with the delivery of training materials. This individual will also support administrative duties in Human Resources and Marketing as assigned. To excel in this role, you will need to enjoy working in a fast-paced team environment, have excellent people skills, and be comfortable working with and speaking to team members and credit union members regularly.
Responsibilities
• Schedule and assist with new hire orientation.
• Support maintenance and delivery of virtual learning program.
• Contribute to the ongoing administrative duties related to the delivery of training and community union programs
• Work with Culture, Education & Community Development Manager to schedule training events, to obtain and/or distribute required materials and communicate training schedules to the team.
• Process team member enrollments and answer routine inquiries regarding courses, schedules, due dates, and locations.
• Manage and maintain the intranet. This will include, but is not limited to, Viva Engage, Root Awards and the Helpdesk.
• Use system generated data to produce compliance and statistic reports.
• Assist setting up technical equipment, organize meals and refreshments for team member related activities as necessary.
• Provide additional administrative support including, but not limited to, organizing digital and paper files, copying, and scanning documents and managing credit union mail (incoming, outgoing, and returned).
• Perform account maintenance and contact members to update member mailing address as needed
• Update and maintain inventory of marketing products.
Competencies
1. Time Management
2. Communication
3. Organizational Skills
4. Attention to Detail
5. Creativity
6. Ethics
7. Problem Solving
8. Teamwork
9. Attendance
10. Appearance & Grooming
Supervisory Responsibility
This job requires and understanding of and compliance with the Bank Secrecy Act, OFAC, the USA PATRIOT Act, and related 1DCU policies and procedures, including the reporting of suspicious activity, including insider abuse, as directed.
Requirements
• A high school diploma or its equivalent.
• 1-2 years of professional experience
• Excellent verbal and written communication skills.
• Ability to prioritize and manage workload.
• Ability to work independently and as part of a team.
• Strong networking skills.
• Proficient in Microsoft Word, Excel, and PowerPoint.
Supervisory Responsibility
This position has no supervisory responsibilities.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand as necessary.
Position Type/Expected Hours of Work
This is a full-time position with a 40-hour work week. This position is Hybrid with required in office days and optional days to work from home.
Travel
Occasional travel between branches to conduct training as needed.
AAP/EEO Statement
One Detroit Credit Union is an equal opportunity employer
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.