Human Resources Technician

The City of Menifee's Human Resources department is seeking an action-oriented, engaging and proactive professional to join our team. If you are highly organized and thrive in a fast-paced work environment where you can be creative, then this could be the right role for you. The successful candidate will be adaptable and flexible to working on projects with shifting or competing priorities and must be able to maintain strict confidentiality. Find out why the City of Menifee is New. Better. Best. THE POSITION Under general supervision, performs a variety of responsible paraprofessional, technical, and administrative human resources support functions; assists in recruitment and selection of staff, insurance and benefit programs, payroll, employee orientation, employee safety, wellness, workers' compensation, and the maintenance of a diverse range of human resources-related files and records; assists in completing and processing various human resources forms and documents; and performs related work as required. SUPERVISION RECEIVED AND EXERCISED Receives general supervision or direction from assigned supervisory and/or management personnel. Exercises no direct supervision of staff. CLASS CHARACTERISTICS This journey-level paraprofessional classification is responsible for performing the full range of technical human resources program support work in the following areas: recruitment, selection, benefits administration, and employment-related files and records. Incumbents work independently and exercise judgment and initiative. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. (Illustrative Only) Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. Assist in the recruitment and selection of employees, including preparing advertisements and recruitment flyers, screening applications, scheduling and coordinating written, performance, and oral exams; communicates with candidates throughout the recruitment process; coordinates pre-employment background and medical examinations. Conducts new employee orientations and onboarding for newly hired employees; processes various forms for new hires; processes employee exits, including COBRA paperwork. Processes Personnel Action Forms (PAF's) involving terminations, resignations, promotions, retirements, and other personnel changes. Performs administrative work related to multi-tiered employee benefits programs that include plans such as retirement, disability, health, life, dental, vision, employee assistance program, and worker's compensation; enters benefit enrollment and changes into the related databases. Maintains Human Resources Information System (HRIS) database with various employee information. Administers I-9 program, including issuing forms to new employees; verifies eligibility for employment; completes and signs forms, and maintains accurate files. Coordinates employee evaluation notification process with department/division management staff; sends notifications and tracks process. Coordinates employee leave programs and compliance requirements, including sending Family and Medical Leave Act (FMLA), Pregnancy Disability Act (PDL), and California Family Rights Act (CFRA) notifications; keeps track of used and unused leave hours and employee status. Coordinates random employee drug testing program. Receives and screens visitors, telephone calls, and emails, providing a high level of customer service to both external and internal customers. Provides general administrative support including preparing correspondence, memoranda, and reports; processes mail; performs data entry; and maintains schedules and records. Organizes and maintains various administrative, confidential, reference, and follow-up files; purges files as required. Performs related duties as required. KNOWLEDGE OF Pertinent Federal, State, and local laws, codes and regulations pertaining to public agency personnel. Retirement, leaves, and employee benefit administration. Basic Human Resources office policies, practices and procedures, including any computer software programs and office equipment. Human Resources Information System (HRIS) database system maintenance and record keeping. Principles and practices of customer service. Proper English usage, spelling, grammar, and punctuation. Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff. ABILITY TO Respond to requests and inquiries from employees and the general public. Maintain confidentiality of all human resources issues. Conduct group presentations. Use office software, including spreadsheets, presentational software, and word processing programs. Reconcile and process benefit provider invoices; research and report on special projects. Communicate clearly and concisely, both orally and in writing. Read, understand, interpret and apply moderately difficult materials. Understand and carry out oral and written instructions. Establish and maintain effective relationships with those contacted in the course of work. Operate a vehicle observing legal and defensive driving practices. Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. EDUCATION AND EXPERIENCE Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Equivalent to graduation from high school supplemented by college coursework in human resources, public administration, or a related field. Two (2) years of increasingly responsible experience in various human resources functions, including recruitments, benefits, leave administration, payroll programs, and workers' compensation. Experience in a public agency is highly desirable. LICENSES AND CERTIFICATIONS Possession of, or ability to obtain, a valid California Driver's License by time of appointment. PHYSICAL DEMANDS Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, before groups, and over the telephone. This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 25 pounds. ENVIRONMENTAL ELEMENTS Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to potentially hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures and City codes. APPLICATION PROCEDURE AND SELECTION PROCESS A City application and supplemental questionnaire must be submitted and received by the closing date/time. Candidates must clearly demonstrate through their application materials that they meet the employment standards outlined above. All properly completed applications will be reviewed, and the most appropriately qualified individuals will be invited to continue in the selection process. Examinations for the position may consist of any combination of written, performance, and oral exams to evaluate the applicant's skill, training, and experience for the position. Successful applicants will be placed on an eligibility list. The City of Menifee is an Equal Opportunity Employer