Human Resources Technician

Do you want to work on a team whose shared values are trust, communication, respect, teamwork, accountability, and diversity, inclusion & belonging? Do you have solid organizational skills and attention to detail? Read on-and consider applying today. Working for the CBJ is a local experience where your work has value and impact. Our new team member will gain an in-depth understanding of city services. Our staff have the opportunity to connect to our community in ways that other positions do not by gaining knowledge of the many types of positions, schedules and employees needed to operate the CBJ. WHO WE ARE LOOKING FOR We strive to maintain a work environment that is positive and supportive. We value people who can build and maintain credible, positive relationships with CBJ employees, supervisors, and managers. This position requires analytical ability to resolve issues and the ability to interpret and explain policies and procedures to a wide variety of people orally and in writing. We value a candidate who has a balance of the ability to produce work and demonstrate strong interpersonal skills. THE BENEFITS OF JOINING OUR TEAM The Human Resources and Risk Management team has 12 employees. The HR Division provides HR services to over 850 employees. Our office is small but active: no one has ever complained of being bored here. WORKING HOURS AND LOCATION This position works downtown in the HRRM offices located in the Municipal Way Building next door to City Hall. This position works Monday through Friday from 8 a.m. - 4:30 p.m. We offer our employees the choice of free parking in the Marine Way parking garage, or a bus pass. If you are selected for this position, you will perform a wide variety of human resource tasks. You will be the primary technical support for Personnel Action processing, Family Medical Leave administration, Recruitment efforts, and coordination of the Drug & Alcohol Program. More specifically, this position: Certifies city-wide electronic Personnel Actions; ensures all actions comply with applicable rules, and supporting documentation is verified. Provides expert level technical guidance to administrative staff regarding how to enter Personnel Transactions and apply rules and/or union contract. Researches and generates recommendations for resolution to complex, unusual, or non-routine Personnel Actions. Researches, identifies, and prepares written recommendations regarding ways to market vacancies beyond standard recruitment efforts. Determines if applicants meet minimum qualifications. Assists hiring managers to resolve disputes related to initial MQ determinations. Reviews, audits, and certifies initial appointment documentation for new hires. Delivers New Employee Orientation and updates training content to reflect the most current information. Determines FMLA eligibility, notifies employees/supervisors of entitlement and obligations, tracks entitlements, reports potential fraud or conflicting information to the assigned HR Consultant to review. Conducts fact finding on informal or formal inquiries, including pay problems and personnel action form errors; contacts employees and supervisors to obtain facts and documents; compares circumstances with established policies and procedures; drafts chronologies based on information contained in personnel and position files for review; researches variants between position files and incumbent files; corrects errors; drafts report of findings; may recommend corrective action. Explains the basic rights and responsibilities established by employment related federal, state and city laws such as the Americans with Disabilities Act (ADA), Fair Labor Standards Act (FLSA), Uniformed Services Employment and Reemployment Rights Act (USERRA) and Family Medical Leave Act (FMLA). Reviews submitted documents for completeness and accuracy; reviews and approves routine changes to position status and position descriptions; compares updated description with previous position description and current classification to confirm that there has been no substantial change to the position description; informs higher-level human resources staff substantial changes for further review. Serves as liaison with the Management Information Systems Department and other departments to assist with the installation of new systems and processes, implements changes to existing computer system, and tests enhancements; acts as system administrator and liaison for special human resource projects. Administers the City and Borough Drug and alcohol testing program; monitors and issues notices of random testing; provides new employees with testing information and background checks; tracks and maintains training records; conducts annual background ground check, and provides senior HR staff with information for pre-disciplinary conferences. Acts as back-up to front office staff as necessary to include front desk coverage, phone support and responding to public inquiries. Other related duties as assigned. Education: Graduation from high school or the equivalent Experience: Two (2) years of progressively responsible administrative experience that included some human resources duties such as: recruitment, payroll, personnel action processing, or employee onboarding. Substitution: Related course work from an accredited college or business school may be substituted on the basis of 2?1/2 semester hours or 4 quarter hours for one month of experience. Other: A valid AK Driver's License at time of appointment and for continued employment.