Human Resources Technician I

Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job. SUMMARY DESCRIPTION Under supervision (Human Resources Technician I) or general supervision (Human Resources Technician II), to perform a variety of complex, technical support work in the development and implementation of the City's Human Resources and risk management programs; oversee the maintenance of the Human Resources and risk management transaction system; and to perform related work as required. DISTINGUISHING CHARACTERISTICS Human Resources Technician I The Human Resources Technician I is the first working level in the Human Resources Technician class series. Incumbents perform a variety of technical support work for the City Human Resources and risk management functions and operations. This level is distinguished from the next higher level of Human Resources Technician II which performs a broader range of more complex technical Human Resources support with less guidance and supervision and demonstrated sound work habits. Human Resources Technician II This is the first experienced working level in the Human Resources Technician class series. Incumbents perform a variety of technical Human Resources work. This class is distinguished from Human Resources Technician I in that Human Resources Technician I incumbents perform many assignments in a training and learning capacity. This class differs from the next higher classification of Human Resources Technician III which requires the performance of more complex, specialized work and more in-depth knowledge of Human Resources processes and procedures. REPORTS TO Designated department supervisor, department head, or designee. CLASSIFICATIONS SUPERVISED This is not a supervisory classification. REPRESENTATIVE DUTIES The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Perform a wide variety of responsible technical, administrative, programmatic, and office support duties in support of the City's Human Resources Department. Schedule and conduct new employee orientation and out-processing. Prepare and develop training sessions and workshops for various Human Resources and Risk Management programs and present to City employees. Monitor and track Department budget expenditures and work with Finance to ensure payment to vendors. Provide research and support work for labor negotiations. Maintain files in designated area of responsibility; maintain a variety of tracking logs; operate document imaging equipment and index documents for official records and check division e-mail and FAX machine for incoming messages. Perform a variety of back-up assignments for the designated Supervisor. Perform related duties as required. When Assigned to Risk Management: Perform a variety of technical support for the City's risk management functions. Process liability claims and evaluate policies; obtain police reports and cost recovery expense records from appropriate departments; create invoice and expense records; open claim with responsible party's insurance company and mail billing to customer and insurance company; maintain communication with the third party administrator; prepare rejection letters for general liability claims; respond to inquiries regarding government and subrogation claims; represent the City in small claims court as part of the general liability and subrogation claims process. Process workers' compensation claims and maintain records and logs; maintain communication and share information with workers' compensation claims adjuster; calculate temporary disability payments and process weekly payments to workers' compensation vendors. Responsible for OSHA compliance; update the City's Injury & Illness Prevention Program and communicate updates to employees. Assist with coordinating benefits activities, including open enrollment; provide assistance to employees with completing benefits enrollment and change forms; review and verify data on employee enrollment forms; troubleshoot and coordinate with insurance broker to ensure employee eligibility and enrollment and process employee selections, track changes to cost of elections, and make changes as needed. Act as liaison between employees, retirees, and various vendors of benefits; respond to inquiries regarding employee and retiree benefits and process and comply with medical support documents. Verify City compliance with AB1825 training for City managers & supervisors; plan and organize City trainings and participate in City Safety committee meetings. Process special event insurance; provide proper applications to customer, calculate fees for insurance, create finance accounts and invoices; create insurance certificates; maintain proper records and logs for all certificates and submit payment and records to insurance company. Process City requests for Insurance Certificates; maintain and update City property lists and deliver to broker for Property Insurance renewal. Assist with preparation of requests for proposal. When Assigned to Human Resources: Perform a variety of technical support work for the City's Human Resources management functions. Develop and maintain personnel data, records, and transaction systems; prepare and process personnel forms relating to new employees, promotions, merit increases, and resignation and assist in processing exit packets and forms. Ensure timely distribution and completion of employee evaluations. Maintain a variety of records and files including confidential personnel files, department files, and recruitment files; update employee personnel files and transaction systems; compile and maintain information for use in employee benefits administration; provide information to authorized persons. Assist with conducting City recruitment and selection procedures; receive, input, and process employment applications; review and verify application materials submitted; assist with preparation, coordination, and administration of tests and selection systems. Research, compile, and analyze data for special Human Resources projects and reports; prepare a variety of reports including technical reports and status reports pertaining to human resource management programs and activities. Process and compute wage and other data for use in payroll processing; coordinate, review and track employee payroll changes; investigate discrepancies. Prepare and distribute the Personnel Board agenda, attend meetings and maintain official minutes and documents. Assist with a variety of Human Resources management functions, including classification and compensation studies. Complete employment verifications for all employees. Create employee identification cards and assign security access. Provide general assistance and information to employees, staff, and the general public; respond to a variety of inquiries about City Human Resources management practices and operations. QUALIFICATIONS The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Knowledge of: Principles, methods, and practices of Human Resources management, risk management and employee benefits. Laws, rules, and regulations governing the City Human Resources management, risk management and employee benefit transaction systems. Organization, operation, and services of the City and of outside agencies as necessary to assume assigned responsibilities. Human Resources and risk management transaction requirements and systems. Recruitment and selection procedures and methods of position classification and salary administration. Principles and practices of sound business communication. Principles of business letter writing and basic report preparation. Basic principles and practices of budget preparation and administration. Records management principles and procedures including record keeping and filing principles and practices. Customer service and public relations methods and techniques. Location of other City departments, staff, and services offered. Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases. Ability to: Perform a wide scope of technical Human Resources, risk management, and employee benefit transaction and records maintenance assignments. Assist with a broad range of City human resource management, risk management, and employee benefit functions, including: recruitment, selection, classification plan maintenance, compensation and benefits administration, open enrollment, insurance renewals, and property schedule maintenance. Develop and maintain Human Resources, risk management and employee benefit transaction systems, records, and reports. Understand the organization and operation of the City and of outside agencies as necessary to assume assigned responsibilities. Understand, interpret, and apply general and specific administrative and departmental policies and procedures. Interpret and apply applicable federal, state, and local laws, codes, and regulations. Participate in the preparation of a variety of administrative and financial reports. Plan and organize work to meet changing priorities and deadlines. Exercise good judgment and maintain confidentiality in maintaining critical and sensitive information, records, and reports. Utilize public relations techniques in responding to inquiries and complaints. Conduct employee orientations and out-processing. Effectively represent the City Human Resources and risk management systems . click apply for full job details