Human Resources Operations Manager

Job Description

IntegriChain is seeking a highly qualified and experienced Human Resources Operations Manager to join our team. As the People Operations Manager, you will be responsible for overseeing many aspects of the company's human resources operations as a member of our People & Culture team. You will play a crucial role in ensuring the well-being and connectivity of our employees to programs and resources - with a focus on creating positive experiences at every step of the employee journey. This role is also essential to maintaining compliance with all employment regulations and ensuring employee data is diligently kept. Must be able to thoughtfully collaborate with and properly intersect work responsibilities with team members across our HRBP, Org & Talent Development, and Talent Acquisition functions as well as our Global P&C team members.

Responsibilities

Develop and implement HR strategies and initiatives aligned with the overall business objectives with a focus on operational excellence and adherence to procedures and practices

Administer and monitor the day-to-day operations of employee benefit programs, including insurance and retirement plans; liaise with benefit account managers and providers on employee needs and guidance

In collaboration with the Specialist, ensure HR inbox is monitored and employee inquiries are responded to in a timely manner

Leave management; administration of and monitoring of Leave Management processes and ensuring the team manages FMLA, ADA, Parental, and other leave programs properly and in conjunction with one another

Ensure legal compliance throughout the HR function, keeping current with changes in employment laws and regulations

Immigration administration & management, in collaboration with P&C Specialist with guidance from P&C Leadership & Immigration Counsel

Provide guidance and counseling on early-stage employee relations and conflict resolution issues; ensure proper documentation and adherence to procedures with an ability to know when to escalate to HRBPs where appropriate

Develop and maintain HR policies and procedures, ensuring consistency and fairness in approach and application of policies

Oversee the P&C coordination of compensation and employee status changes with the Corporate Payroll Manager and maintain accurate employee records within ADP

Ensure proper processes and SOP instructions are followed for all P&C Operational functions; make updates to SOPs and streamline processes when applicable

Maintain employee records and manage/coordinate business audit processes to ensure we meet audit requirements

Day-to-day management of (2) P&C team members including proper performance management, encouragement of professional development, focus on quality and process adherence, and an overall emphasis on team building and camaraderie

Conduct regular and consistent process audits, ensuring processes are being followed and completed to the full extent

Stay up to date on industry trends and best practices in HR and proactively share relevant updates for the P&C team to know

Develop approach and consistently provide general HR Analytics details to our HRBPs and P&C Leadership

Partner with Org & Talent Development on Rewards and Recognition activities, wellness initiatives, and corporate and org wide events

Overall responsibility for Office Management areas with primary responsibility of day-to-day tasks completed by Office Administrator

Other special projects, tasks, and responsibilities as deemed necessary by P&C Leadership