Position Summary:
This position is responsible for maintaining the standards of YKHC by providing Learning & Development (L&D) and Training solutions through the Human Resources Department. This position works closely with the Training Manager, Human Resources Managers, Human Resources Director, and other leaders across the organization to identify, develop, improve and provide learning, development, and training solutions for YKHC employees.
POSITION RESPONSIBILITIES:
- Facilitate, monitor and evaluate YKHC's New Employee Orientation
- Organize, monitor, evaluate, record, and report on various training activities and program effectiveness
- Design & Deliver L&D/Training curricula, outlines, content and participant materials for a variety of learning/training programs across various environments
- Conduct needs analysis to identify L&D/Training needs
- Maintain accurate records in YKHC's Learning Management System (LMS) - HealthStream
- Schedules, coordinates and facilitates corporate training activities as assigned
- Solves problems and uses available resources to resolve issues with minimum supervision while maintaining a professional demeanor in all interactions
- Maintains strict confidentiality of all verbal and/or written correspondence and handles information in an appropriate and discreet manner.
- Responsible for regular updates and production of training materials for a variety of L&D/Training programs.
- Maintain consistent and punctual attendance to ensure the quality and consistency of L&D/Training programs.
- Demonstrates excellent customer service through attitude and actions consistent with YKHC's behavioral standards, mission, vision and values.
- Provide support to other L&D, Organizational Development, Training, onboarding and employee development programs & projects as assigned
- Deliver L&D/Training topics as assigned
- Represent YKHC and Human Resources at organizational, division, and/or departmental meetings as appointed.
- Provides a positive and professional representation of YKHC at all times.
- Actively build and maintain internal and external relationships with customers, clients, and partners
- Other duties as assigned
Position Qualifications:
- Bachelor's Degree in Adult Education, Human Resources, Business, Organizational Development or related field.
- A minimum of 5 years' experience in L&D and/or Training. At least 3 years direct experience in developing, facilitating, and evaluating in-person, virtual, and/or online training, educational or professional development courses.
- Alaska Drivers' License in good standing, certifications and/or awards for adult training programs is strongly preferred.
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Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel, Outlook) required. Experience with eLearning software strongly preferred. Strong verbal and written professional communication skills.
- Language Skills:
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
- Ability to write routine reports and correspondence
- Ability to speak effectively before groups of customers or employees of organization
- Mathematical Skills:
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
- Reasoning Ability:
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
- Ability to deal with problems involving several concrete variables in standardized situations
Benefits Include:
- Generous PTO - beginning at 4.5 weeks
- Ten paid holidays
- Comprehensive healthcare coverage
- Life and Disability Insurance
- Flexible Spending Account
- Retirement plans
- Employee Wellness Center
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