Job Description
Pay Transparency Statement: The compensation philosophy reflects the Company s reasonable expectation at the time of posting. We consider a number of factors when making individual compensation decisions including, but not limited to, skill sets, experience and training, and other business needs. This role may also be eligible to participate in a discretionary incentive program, subject to the rule governing the program.
Position Summary: The Benefits Specialist serves as a resource for employee and local human resources personnel for all benefit programs; day to day administration of benefit plans and programs; liaison with vendors for problem resolution; responsible for data management and file transmissions.
Position Responsibilities may include, but not limited to: - Administer complex and varying insurance benefit programs and wellness programs
- Ensure confidentiality while maintaining employee benefits files and updating employee payroll records
- Respond to high volume of inbound calls and emails from employees and local HR representatives, as well as complete any benefit changes and ensure all required documentation is received
- Work with TPAs and vendors to resolve difficult or sensitive insurance problems and documentation thereof
- Organize and communicate annual enrollment changes and deadlines
- Document and maintain a system of procedures to administer benefits
- Assist with preparation of benefits communications, surveys and informational materials
- Conduct employee benefits presentations and training
- Data file management, including transfer between HRIS systems and vendors
- Investigate and process questions and information on data file error reports from vendors
- Assist with development of benefits communications, including those that are federally mandated
- Other projects or duties as assigned
Required Skills and Experience: - Bachelor s Degree with 3+ years of experience in Human Resources or equivalent employee benefits experience or HS Diploma with 6+ years of experience in Human Resources or equivalent employee benefits experience
- Strong customer service and effective communications skills (verbal, written, interpersonal)
- Ability to maintain effective working relationships
- Willing to travel up to 20%
- Proficient experience with HR Information Systems
- Knowledge of state and federal laws, statutes, and mandates regarding employee benefits
- Excellent verbal and written communication skills
- Proficient in Microsoft Office
- This position must pass a post-offer background and drug test
Preferred Skills and Experience: - Two or more years of recent experience in benefits administration
- Prior experience in Corporate HR or TPA setting
- Bilingual (Spanish). The ability to read, write and speak Spanish is highly preferred.
- Master s Degree
Physical Demands and Work Environment:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Due to the nature of our business in regard to such things as delivery schedules, order inputs, selection, and Department of Transportation Hours of Service, overtime, attendance and punctuality are essential job functions. Should an individual in this classification not be able to adhere to this requirement due to a disability, they should contact their Human Resources department to see what, if any, reasonable accommodation may be made.