HUC Health Unit Coordinator

Details Department: Cardiac Telemetry Stepdown Schedule: Full Time, 12 hour Day shift, rotating weekend and holidays Hospital: Ascension, Oakland Hospital Location: Madison Heights, MI This is a collective bargaining agreement union position. Benefits Paid time off (PTO) Various health insurance options & wellness plans Retirement benefits including employer match plans Long-term & short-term disability Employee assistance programs (EAP) Parental leave & adoption assistance Tuition reimbursement Ways to give back to your community Please note, benefits and benefits eligibility can vary by position, exclusions may apply for some roles (for example: Travel, PRN, Short-Term Option, etc.). Actual compensation offer will vary based upon role, education, experience, location, and qualifications. Connect with your Talent Advisor for additional specifics. Responsibilities Under direct supervision, coordinate and implement activities at the nursing station to ensure smooth operation of the unit. Serve as unit communication center by receiving and giving information. Strive for Clinical Excellence by utilizing established protocols in an effort to achieve Clinical Excellence. Non electronic medical record: transcribe physicians orders. Electronic medical record: monitor PAL and follow up on orders accordingly. Must actively keep abreast of current procedures to ensure that orders are accurate and complete. Communicate orders or changes in orders to the appropriate person or department either verbally, in writing or electronically. Schedule patients for various procedures and tests, arrange for test preparation with appropriate departments. Must coordinate activities to avoid conflict in scheduling and/or preparation of procedures. Act as the communication center for a patient unit or department, handle and direct all incoming and outgoing information, assist staff in answering nurse calls, operate pneumatic tube. Promptly answer patient call light intercom and notify nursing staff member of patients need. Participate in team approach to patient care. Maintain the patients charts from admission through discharge, ensure that all necessary documents are in the chart before procedures, and is responsible for filing reports and preparing the charts for transfer to Medical Records if using paper chart. Ensure that all forms including duplicate/carbon copies are accurately labeled with the patient identification label. If hospital utilizes electronic record, ensure proper electronic forms are used. Perform clerical duties involved in the admission, discharge, transfer and death of a patient according to established procedure. Act as a receptionist for a unit or department to assist visitors, physicians and hospital staff utilizing exceptional service excellence skills. Assist in teaching new unit coordinators by providing information, support and direction during on-the-job training. Collect statistical data for patient population reports, as assigned. Notify Food Services of change in diets and order nourishments, as appropriate. Maintain, order and stock all necessary material for the unit charts as well as patient education material for the unit. Maintain a neat organized work area/nurses station with appropriate level of supplies. Participate in a collaborative identification and reporting of patient safety issues. Is knowledgeable with regards to clinical outcome measures and patient satisfaction results. Demonstrate competency with regards to computer skills necessary for job functions. Complete annual competencies as designated. Participate in educational programs and in-services. Maintain customer focus. Model, teach, apply, and uphold St. John Health Care Promises and utilize them as their behavioral standard. If completed appropriate portion of CRIM class for monitor interpretation and has demonstrated competency in Cardiac Rhythm interpretation may be assigned telemetry monitoring duties. See Telemetry Monitoring Addendum. Perform other duties as assigned. Specific Knowledge, Skills, Abilities: Medical Terminology. Ability to interact effectively with patients, visitors, physicians, staff and other hospital departments. Filing systems. Computer skills, including the ability to utilize the electronic medical record. Prioritization skills. Requirements Education: High School graduate or equivalent is required. Graduate of a Health Unit Clerk/Coordinator Training Program preferred. Completion of one to three month Department of Nursing Education orientation with acceptable level of performance required. Work Experience: Minimum of one year clerical/public relations experience preferred, or one year related hospital experience required. Additional Preferences No additional preferences. Why Join Our Team Ascension Michigan operates 16 hospitals and more than 300 related healthcare facilities that together employ nearly 23,000 compassionate associates. When you join our care teams, you join a team dedicated to providing spiritually centered, holistic care which sustains and improves the health of the communities we serve throughout Michigan. Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states. Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you. Equal Employment Opportunity Employer Ascension will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, citizenship, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster. As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension. Pay Non-Discrimination Notice Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants. E-Verify Statement This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information. E-Verify