HR Manager

Mission Statement:
Our mission is to provide high-quality, comprehensive medical and dental care, patient advocacy and related services to people who need them most, regardless of their ability to pay. Caregivers demonstrate a high level of empathy, compassion and profound respect while providing excellence of care to our patients. They serve as advocates for all of those in our Northeast Ohio community, especially the most vulnerable.

Job Summary:

Reports directly to the Chief Human Resource Officer. The HR Manager is a member of the management team and is a collaborative leader able to oversee the daily operations of the HR Department, and independently exercise judgment in assessing needs and ensure that assigned activities are implemented and completed in a timely and efficient manner.

Task Responsibilities:

Includes but are not limited to:

• Support the implementation of strategic HR programs and communications throughout the organization such as employee engagement, training, talent development, compensation.
• Gathers and analyzes HR related data and information to prepare reports identify HR trends; utilizes data to develop potential solutions to increase the effectiveness and efficiency of HR.
• Responds to HR concerns, requests, and complaints; addresses and makes determinations on Family Medical Leave Act (FMLA) requests and other employee actions; determines when issue elevation is necessary.
• Facilitates and implements all phases of the recruitment process.
• Work with multidisciplinary teams to maintain Joint Commission Accreditation, OSV And other surveys.
• Support HR projects, such as: handbook updates, and policy revisions, LMS, updating job descriptions, preceptor program related activities, wellness activities and system implementations.
• Provide guidance and support to employees at all levels concerning workplace policies and procedures.
• Keep abreast of and maintain working knowledge of legal requirements authored by government regulatory agencies, including the Department of Labor-employment laws, Worker's compensation, FMLA, HIPPA, ADA, COBRA, other regulatory laws, leave processing and tracking.
• Supervisory oversight for the tracking and updating of Credentialing & Privileging of all providers and required credentialing of other staff.
• Oversee the annual review process and the management and execution of the performance management system.
• Coordinates and conducts exit interviews to determine reasons behind separations.
• Maintain effective programs for workforce retention, promotion, and succession planning.
• Ability to act as department leader in the absence of the CHRO.

Minimum Education and Experience: Required:

• Bachelor's degree in human resources, Business Administration, or a related field, or a combination of equivalent experience and education
• Minimum of 5 years' prior experience in an HR leadership role
• Broad knowledge and experience in employment law, benefits, payroll, recruiting, employee relations and performance management
• Clear understanding of current HR systems, procedures, processes, and methodologies
• Non-profit, healthcare, and/or FQHC experience strongly preferred.
• Experience using HRIS systems, Paylocity preferred
• Strong written and verbal communication skills, confident public speaker, with the ability to represent the organization at events or with the media.
• Ability to thrive in a fast-paced environment on multiple projects in an enterprising atmosphere that requires passion, vision, resourcefulness, flexibility

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