Hospital Customer Services

Employment Type: Full time Shift: Shift 8 Description: At Loyola, we know you're more than your job. We see you and all your potential. That's why we invest in our people. Flexible scheduling, tuition reimbursement and day one benefits at Loyola, what's important to you, is important to us. Join our family. Benefits from Day One Retirement (403B) Daily Pay Career Development Tuition Reimbursement On Site Fitness Center (Gottlieb Memorial Hospital & LUMC) Referral Rewards Seeking a Bilingual compassionate and proactive Patient Services Coordinator to join our team at Loyola Hospital. As the primary point of contact at the reception desk, you will facilitate smooth operations by addressing inquiries from patients and their families. Responsibilities include providing concierge services, escorting patients and visitors, and resolving customer concerns. If you have excellent communication skills, problem-solving abilities, and a passion for delivering exceptional service, apply now to make a meaningful difference in patient care. Shift: 12:30pm - 9:00 pm Monday - Friday Bilingual English/Spanish Position Requirements: Minimum Education: Required: Associates Degree OR equivalent training acquired via work experience or education Preferred: Bachelors Degree OR equivalent training acquired via work experience or education Specify Degree(s): Communication, Psychology, Hospitality Minimum Experience: Required: 1-2 years of previous job-related experience Preferred: 3-5 years of previous job-related experience Our Commitment to Diversity and Inclusion Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.