Home Health Intake Coordinator

Requisition :195367 Location:Minneapolis, MN 55439 Category:Administrative/Clerical Salary:$21.00 - $23.00 per hour Position Details Position Overview The Intake Coordinator is responsible for the coordination of new patient referrals, working in collaboration with Account Executives/Liaisons, referral sources, discharge planners, and location staff to ensure a seamless transition to agency services in compliance with Aveanna Healthcare policies, procedures, and federal/state regulations and guidelines. Remote/Hybrid Essential Job Functions Responds to referral source and office inquires by communicating accurate and complete information Coordinates multiple telephone calls from internal/external customers and directs callers or tasks appropriately Establishes good working relationships between the location and referral sources to ensure further referrals from that source Reviews documentation sent by the referral source for accuracy and completeness Documents all forms required to process a referral in its entirety with no missing information Enters all referral information in real time into the Electronic Medical Record (EMR) to provide visibility across the team Partners with colleagues in the location to staff each case with an appropriate, skilled professional to provide the services requested and ordered Photocopy, fax, route, scan, or email information as needed or requested Maintains department logs/tracking systems as requested Other duties as assigned Requirements High school diploma or GED Proficient in Microsoft Office, including Outlook and TEAMS Ability to work after hours, on-call schedule Preferences One (1) year previous office work experience preferred Healthcare experience a plus Bilingual experience As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.