Home Health Admissions Coordinator

Position Summary

The Home Health Admissions Coordinator is responsible for modeling the Compassus values of Compassion, Integrity, Excellence, Teamwork, and Innovation and for promoting the Compassus philosophy, using the 6 Pillars of Success as the foundation. S/he is responsible for upholding the Code of Ethical Conduct and for promoting positive working relationships within the company, among all departments, and all external stakeholders. The Home Health Admissions Coordinator is responsible for accepting and declining referrals sent to the branches and overseeing the referral from intake to scheduling of the admission visit. The Home Health Admissions Coordinator is responsible for notifying referral sources of Non-Admission referrals. Additionally, s/he is responsible coordinating completed home health referral which includes home health orders, patient demographics, insurance information, F2F encounter note, and the following physician is verified for services.

Position Specific Responsibilities

Verifies all referral elements are present for an admission.
Coordinates referral management with the Growth team and Care Transition Coordinators (CTCs) in order for admission.
Maintains consistent knowledge of program referral capacity issues.
Participates in agency quality improvement programs as necessary.
Participates in regularly scheduled daily stand-up meetings for coordination of services, exchange of information and problem solving, and to receive staff support and education as requested.
Applies the policies and procedures of the home health program and the rules and regulations of Federal and State regulatory agencies, including HIPAA, Face-to-Face, and other certifying agencies in performing duties.
Maintains confidentiality of necessary information.
Develops and maintains a close working relationship with all of the team disciplines.
Utilizes Best Practices shared by the Administrator, the Director of Business Development, and the Business Development Specialist and pre-qualifying potential referrals with referral sources.
Documents and routes service issues according to the policy and procedure set by the agency.
Participates in training courses/sessions as required.
Participates in Interdisciplinary Team (IDT) meetings as needed.
Attends weekly growth meetings.
Prepares reports as required.
Documents non-admit referrals.
Obtains orders and documentation needed for admissions.
Provides home health information to patients/families as needed.
Communicates to staff any referral, admission, and resumption of care.
Works closely with PAs for data integrity.
Ensures information regarding referral sources is accurate.
Captures required information on the intake form.
Performs other duties as assigned.

Education and/or Experience

High school diploma or GED required.
Associate or Bachelor's degree preferred.
Two (2) to three (3) years of related experience and/or training strongly preferred. An equivalent combination of education and experience will be considered.
Experience in insurance and Medicare/Medicaid billing and reimbursement preferred.

Skills

Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage.
Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from leaders, colleagues, investors, and external parties. Strong written and verbal communications.
Other Skills and Abilities: Ability to understand, read, write, and speak English. Articulates and embraces hospice philosophy. Effective communication skills with physicians, nurses, and other healthcare personnel.

Physical Demands and Work Environment: The demands of this role necessitate a team member to effectively perform essential functions. Adaptations can be made to accommodate team members with disabilities. Regular standing, walking, and manual dexterity are fundamental, along with the ability to lift and move objects up to 25 pounds. Visual acuity requirements include close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus. This description provides a general overview and may vary by role and department, capturing the nuanced demands and conditions inherent to positions in our organization.

At Compassus, including all Compassus affiliates, diversity, equity, and inclusion are fundamental to our Pillars of Success. We are committed to creating a fair work environment where our team members feel welcomed, highly valued, and respected. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.