Enhancing the customer experience to build customer loyalty is the primary focus of our company. To do so, we use our resources and expertise that are tailored to enhance customer knowledge about products and services our clients offer to expand consumer engagement. Our company thrives due to our experience and skill set in Customer & Client Service. We are equally dedicated to our clients customers as our own.
Client Service Representative Duties:
- Work with customers to ensure customer satisfaction and build professional relationships.
- Work with the sales division to learn the process of presenting service demonstrations and completing sales.
- Team building and motivation.
- Receive and provide training to any team members that need it.
- Work with other leaders to plan and direct the work of the organization.
- Create reports to update the company on team progress.
- Work in different departments to gain perspective, including marketing, sales, customer service, purchasing, merchandising, and personnel departments.
- Participating with management in interviewing, hiring, and training employees.