Position: Help Desk Specialist
About the Company:
Our client is an industry leader. They are seeking a full-time, permanent Help Desk Specialist to be a great addition to their Help Desk customer support team. Here are a few reasons why you should apply:
- Innovative and fast-growing technology leader.
- Company is experiencing tremendous growth and has opportunities for advancement.
- Family oriented, friendly culture
Job Description:
You will be providing tier 1-2 Technical Support to external clients utilizing the company's software, hardware, and services. If you have experience working in a technical support or help desk environment, enjoy providing great customer service, and want to be a part of a fast-growing company helping the community, this may be the role for you.
Preferred Experience:
- 1-3 years of Help Desk/Tech Support experience.
- Experience troubleshooting hardware/software and networks.
- Knowledge of basic networking comprehension (switching & server knowledge, Quality of service)
- Knowledge of Windows Server, Active Directory, LAN, WAN, and wireless networks.
- Provides excellent customer service.
- Strong communication and interpersonal skills.
- Ability to work a flexible schedule.
Bonus Experience:
- Certifications in CompTIA A+, Network+ or CISCO.
- Experience with Microsoft Teams.
Job Type: