The Healthcare Coordinator, is responsible for coordinating the delivery of medical services provided to our treatment center's clients. The Healthcare Coordinator works closely with the Residential Program Manager, Clinical Director, and psychiatrist to ensure that orders accurately initiated, documented and delivered.
Essential Functions and Responsibilities
- Serve as the primary Nurse for the Residential Behavioral Health Facility & Outpatient Treatment Center.
- Maintain adherence to medical/nursing procedures that adhere to the OP and RBHF compliance with AZ Department of Health Services LIC requirements.
- Updates policy and procedures, in collaboration with the Clinical Director, as required and in accordance with the Arizona Administrative Code.
- Implements and delivers health care management services for clients at our RBHF and OP facilities. This includes providing feedback and supporting policy's related to medication-management, physical healthcare coordination, and other medical services as required.
- Completes or provides support with the initial health assessment for all clients present for admission.
- Provide on-site and on-call services for the RBHF
- Supports Infection Control practices and maintains a clean and safe environment.
- Support with establishing care with appropriate physicians within one week of new client intake.
- Tracks clients' physician appointments, schedules appointments, and ensures proper follow up.
- Communicates with physicians to obtain proper documentation for all medical and dental appointments.
- Coordinate lab work (blood work) as requested by clients' doctors.
- Organizes, arranges-for, and/or transports residents to medical/dental or lab work appointments as needed.
- Coordinate with admissions team and client's family regarding healthcare needs for new intakes upon admission.
- Communicates with the residents' clinical team and families regarding insurance.
- Observes residents to monitor activities and behavior, and documents notable behaviors, medical and medication behaviors, and rules violations. Provide one-to-one supervision for any resident at risk.
- Communicate effectively and promptly with members of the entire treatment team via shift reports, email, phone call, etc.
- May work evenings, weekends, and holidays as needed.
- Facilitate medication support groups for clients.
- Supervise and document dissemination of medication through daily med line and weekly medication pick up appointments.
- Maintain the accurate documentation of the Medication Administration Record for each client.
- Document, count, and control medications, petty cash, credit card receipts.
- Basic administrative support, such as phones, faxes, correspondence via email, filing, etc.
- Crisis management and intervention within accepted behavior management principles and as directed by clinical team.
- Fully understand and maintain policies regarding professional ethics, including appropriate boundaries and patient confidentiality; monitor documents according to company and HIPAA policies.
- Professionally, ethically, and compassionately relates to clients, families, referral sources and staff at all times. Knowledge of current legal standards pertaining to professional practice, reporting requirements, professional boundaries, and relate issues.
- Meet timeliness expectations of completing work as scheduled, demonstrating self-paced performance and adjusting priorities as needed.
- Meet quality expectations of accuracy, completeness, and responsiveness to feedback.
- Write clear and concise statements summarizing client's feelings, presentation and response in clinically significant encounters.
- Model appropriate interpersonal relationships, emotional regulation, and boundaries.
- Model and reinforce positive behaviors of clients, and promotes social interaction by conversing with them, participating in activities with them, etc.
- Reports any immediate safety hazards to appropriate supervisory personnel or maintenance personnel.
- Report resident abuse and neglect.
Minimum Qualifications
- Registered Nurse, licensed verification required
- Experience in behavioral or mental health setting preferred.
- Have a valid driver's license in good standing and auto insurance.
- Successfully complete drug screen and comprehensive background check.
- Ability to work evenings, nights and weekends as needed. Flexibility and adaptability in schedule are essential.
Primary Work Schedule:
M-F 7am-3pm
With some weekend days and some on-call phone support.
Job Type: Full-time
Pay: $41.00 - $42.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Medical specialties:
Physical setting:
- Inpatient
- Long term care
- Outpatient
Standard shift:
Supplemental schedule:
Weekly schedule:
- 5x8
- Monday to Friday
- Weekends as needed
Work Location: In person