Moorhead Rehabilitation and Healthcare center - Moorhead Rehab, a skilled nursing facility with 50+ beds, focuses on short-term rehabilitation and long-term care. Our team consists of creative, compassionate, and caring individuals making a positive impact on our residents, family, friends, and co-workers. Moorhead Rehabilitation and Healthcare Center is a proud member of the Fargo Moorhead community and enjoys opportunities to be involved. We are seeking individuals who would like to be a part of our growing community and enjoy making work fun.
Job Description: The health unit coordinator is responsible for various clerical duties relating to updating and organizing information on the nursing units and performs administrative and clinical support duties. The main ob jective is to keep the nursing stations running smoothly and operating in a timely and efficie nt manner . This is a chi eved by answering phones, coordinating appointments, escorts, and transportation for residents; coordinating work tasks for the nursing units among other departments, filing and scanning medical records, entering data into the resident EHR , reporting pertinent information to the immediate supervisor, and responding to inquiries from visitors and personnel.
COMMON CORE ROLES Commitment to the Mission, Vision, Values Exhibits attitudes and behaviors that show a commitment to meeting and exceeding customer expectations at all times
Demonstrates commitment to the core values of hospitality, stewardship, integrity, respect, and humor.
Utilize the mission, vision, and values to determine priorities.
Customer Experience Provides exceptional customer service to residents, families, and co-workers on a daily basis by:
- Listening attentively, empathetically and following up to concerns expressed by residents, families, and coworkers.
- Maintains professionalism and composure when interacting with management, employees, residents and families by:
- Complying with all privacy policies and procedures.
- Being inclusive and respectful.
- Working well with others.
- Effectively presents and communicates information and responds to questions from co-workers, residents, families, state auditors, and the general public as deemed appropriate for the position.
Quality of Care - Accurately and timely completes position specific core roles and responsibilities that impact overall quality of care.
- Ensures that residents receive the best care possible by encouraging open communication with the management team, direct care personnel, residents and families.
- Basic comprehension of 5-star rating and how it relates to position specific roles and responsibilities.
- Follows all community policies and procedures related to investigating, reporting and preventing abuse of vulnerable adults.
KEY POSITION SPECIFIC ROLES & RESPONSIBILTIES - Answering the telephone professionally; directing calls to appropriate individuals and/or take messages.
- Scan, file, fax and photocopy information as needed.
- Coordinates all medical record preparation and delivery for outside inquiries.
- Stock units with office supplies (WEEKLY) as well as preparing requisitions to maintain established inventories
- Maintain accuracy of resident calendar, scheduling labs, appointments, transportation, ensuring paperwork ready to go when resident departs facility
- Schedules lab pick ups
- Fax designated results to physicians
- Coordination of specific work tasks in the nursing department with other departments to ensure smooth and efficient workflow and communication.
- Assists with gathering information for emergency transfers/discharges.
- Gathers and organizes completed VS, orders, and required paperwork for MD rounds on scheduled days.
- Preps admission charts for Nursing staff
- Ensure that filing cabinets for all: CNA daily bath lists, CNA cheat sheets, stocking lists, staffing sheets, crash cart log sheets, admission/discharge/transfer packets in supply.
- Ensures that all contact information for staff regarding dialysis schedules are current and accurate
- Ensures resident safety with awareness in regard to those with wander guards and cognitive issues
MINIMUM JOB REQUIREMENTS Education - High School Dipolma or equivalent
Experience - Previous experience as an HUC is preferred.