Group Sales Manager

Job Description

Summary of Responsibilities:

Reporting to Director of Sales & Marketing, responsibilities and essential job functions include but are not limited to:

Responsible for meeting and exceeding personal sales booking goals & call activity goals (monthly, quarterly and yearly)

Responsible for identifying key SMART action steps for each quarter that will achieve booking goals

Assist in planning and implementing strategies and action plans to increase group business

Required to conduct active prospecting efforts to develop new business within new and existing accounts to generate long term success for the hotel

Conduct best in class site inspections to showcase hotel product and services and convert business

Entertainment of clients as appropriate to build and strength relationships.

Travel as appropriate to various industry and company related client events in key feeder markets

Utilization of Opera Sales & Catering sales system in compliance with FH&R and Fairmont Pittsburgh standards

Involvement in industry associations and local community organizations by participating in monthly meetings and committee role as appropriate

Staying familiar with industry trends via appropriate publications

Ability to think strategically about hotels niche in business community and where to pursue business leads for all segments of hotel

Follow up on leads in respective territory both by telephone and by written correspondence within 1 hour timeframe

Participate in all required meetings (weekly sales meetings and morning sales and catering lead meeting). Participating in on going brainstorming sessions.

Adhering to all Fairmont Hotels & Resorts sales standards

Participation required at sales training including Situational Selling, Negotiation Training, shop score of 90% company goal

Participate in all Fairmont Hotels & Resorts territory sales events and trade shows, involves preparation of events, invitation of clients and facilitating of event

Maintain positive relations with all Guests, Vendors, Colleagues and Global Sales Offices within respective market.