Graduate Academic Advisor

Job Description Job Description Summary The Graduate Academic Advisor (GAA) reports to the Assistant Dean of Student Success in the Center for Student Success (Center). The Center provides a wide range of support to undergraduate and graduate students in the Stevens School of Business (SSB) including administrative and academic advisement to all SSB students throughout their time at Stevens, from admission through graduation. The Center also supports SSB faculty and staff in recruitment of new students and operations. This position is a full-time six-month term position. Key Job Responsibilities and Duties Provide registration and academic advising assistance to SSB students. The Center is the first point of contact for all student issues. A student issue-tracking platform is maintained to track issues and resolution. The GAA will be expected update and create reports from this platform. Assist students with Workday requests and Institute forms. Workday requests and Institute forms include study and academic plans, program completion, transfer credit, undergraduate permission to take graduate courses, program of study change or add, course selection and registration overrides. Work closely with graduate program directors to enhance yielding efforts. Such efforts include overseeing the Graduate Summer Connection Series, New Student Webinars and other various yielding events Collaborate with various Institute departments to ensure student success. The GAA will work closely with The Office of the Registrar, Undergraduate and Graduate Academics, International Student and Scholar Services, and other departments to enhance student success and ensure student issues are properly resolved. Assist with graduate student orientation Administer and analyze the Graduate Student Satisfaction Survey Maintain student databases by inputting and updating current and perspective student data; ensure databases are kept up-to-date. Work closely with the Assistant Dean of Student Success to ensure that graduate programs are operating smoothly. Academic programs at the SSB are promoted by Program Directors with support from Program Coordinators and are managed by Academic Coordinators, Area Coordinators, and Associate Deans. The GAA will assist the Assistant Dean and Assistant Director to support their efforts in making sure all student concerns are handled in a timely manner. Work closely with the Graduate team and Assistant Dean of Student Success to assist with current student events such as student mixers, orientation, faculty chats, open houses, information sessions, and webinars. Train and supervise graduate and undergraduate students working in the Center. Assist the Assistant Dean of Student Success with Support Center metrics - collect, analyze and report monthly statistics. Job Qualifications/Requirements Bachelor's degree required with a minimum of 2-5 years of experience in a university setting handling student issues. Master's degree preferred. Strong interpersonal skills and the ability to effectively operate in a team environment are required. Ability to independently function with minimal supervision. Strong written and verbal communication skills. Ability to partner with leadership to develop strategies to achieve organizational goals. Strong project and time management skills. Ability to meet deadlines while working in a fast-paced environment. Proficient in Excel and Microsoft Word. Experience with Pharos360 and Workday is preferred. Department Howe Student Support Administration General Submission Guidelines: Please submit an online application to be considered a candidate for any job at Stevens. Please attach a cover letter and resume with each application. Other requirements for consideration may depend on the job. Still Have Questions? If you have any questions regarding your application, please contact . EEO Statement: Stevens Institute of Technology is an Equal Opportunity Employer. Accordingly, Stevens adheres to an employment policy that prohibits discriminatory practices or harassment against candidates or employees based on legally impermissible factor(s) including, but not necessarily limited to, race, color, religion, creed, sex, national origin, nationality, citizenship status, age, ancestry, marital or domestic partnership or civil union status, familial status, affectional or sexual orientation, gender identity or expression, atypical cellular or blood trait, genetic information, pregnancy or pregnancy-related medical conditions, disability, or any protected military or veteran status. Stevens is building a diverse faculty, staff, and student body and strongly encourages applications from people of all backgrounds. Stevens is a federal contractor under the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) and the Rehabilitation Act of 1973, as well as other federal statutes. NSF ADVANCE Institution Stevens values diversity and seeks candidates who will contribute to a welcoming and inclusive environment for students, faculty, and staff of all backgrounds. We are an NSF ADVANCE institution committed to equitable practices and policies and strongly encourage applications from women, racial and ethnic minority candidates, veterans, and individuals with disabilities. Jeanne Clery Disclosure: In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), the Department of Public Safety is required to publish an annual security report which includes statistics mandated by the Clery Act. Click here for a copy of this report.