The Government-funded Customer Service & Community Outreach Associate is responsible for assisting and maintaining relationships with our company network of service providers and community members. Our Government-funded Customer Service & Community Outreach Associate constitute our business front line of communication and are a crucial role in supporting our mission to transform the local community. This position will work with our talented group of Managers to help customers through the service scheduling, approval, and sales process. This position is primarily responsible for managing customer and client partnerships.
PRIMARY RESPONSIBILITIES:
Act as the front-line contact and brand ambassador for our company network of community members and major clients.
Assist customers and service providers with our technology.
Facilitate the scheduling, approval, and payment of service through the platform.
Serve as a market advocate for Company Service Providers.