Goodwill is NOW Hiring FT and PT Retail Associates

Job Description

Implementing G.R.A.T.I.S and other procedures in the workplace:

When accepting donations use G.R.A.T.I.S, (Greet, Receipt, Assist, Thank, Invite Back, and Sort) to complete job processes in an efficient way.

Sort through clothing, accessories, shoes, furniture, and other wares to determine usage.

As assigned, accurately stock product to sales floor.

As assigned, complete weekly pulls and rag off the computer to keep product fresh.

Using the 5-second rule, make decision on whether an item is to be sold, salvaged, sent to eCommerce, or thrown away.

Interactions with customers and employee expectations

Answer the store phone and professionally page coworkers when needed.

Offer customer assistance in all areas of the store as needed.

Complete 5-minute drill at end of each shift, ensure area is stocked, cleaned, and ready for next team member to use.

Greet every customer within 10 seconds of entry and offer help.

Maintain safety & security measures:

Safe handling of merchandise and blue bins

Report any incidents and unsafe working conditions immediately to supervisor on duty.

Sanitize appropriate merchandise and record in State Sterifab log.

Follow through with all state and federal health regulations and company safety policy and procedures.

Qualifications

Must be able to work independently in a store team environment.

Academic preparation preferably at high school level or GED.

Some retail experience preferred.

Must be 16 years of age or older, have command of the English language sufficient to communicate with customers, co-workers, and supervisors.

Must possess strong interpersonal skills with customers and coworkers.

Must have a desire to work with rehabilitation consumers, employees, and the public.

Must be reliable and dependable.

Must make a commitment to drug-free workplace culture and policy