General Manager

Wilmington, MA, United States of America

We're currently seeking a General Managerto join us. You'll join a dynamic team ofengineers, sales people, marketers, administrators, designers, assemblers,chemists, web developers, accountants, analysts, programmers and many more.Globally we are united by our shared values that drive our culture. We want tobe an employer where you make our difference.

At WatsonMarlow Fluid Technology Solutions you face different challenges every singleday. You are empowered to dream bigger and work smarter. You have time to liveyour life outside of your job.

We offer a full induction withtraining and ongoing support for all our systems and products. Along with thisyou'll gain access to SSE academy where you can upskill and develop at your ownpace.

Watson Marlow Fluid TechnologySolutions is an SSE PLC Group company . SSE (London Stock Exchange -FTSE 50) is a manufacturer of engineered solutions, employing 8500 peopleacross 130+ operating units globally. We offer a range of fluid handlingsolutions across the biotech and industrial markets.

This role will focus on:


The General Manager for the Americas Division is tasked with driving profitable sales growth across the region, aligning with the Watson-Marlow Fluid Technology Solutions (WMFTS) strategy and the Spirax-Sarco Engineering plc (SSE) core values. This pivotal role involves leading strategic and operational teams to ensure an efficient, effective, and productive business operation, in harmony with WMFTG's Strategy and SSE's Core Values. Key responsibilities include implementing WMFTS strategic objectives in coordination with the Divisional Director, fostering collaborative efforts across all WMFTS brands and sectors, driving organizational change, and maintaining a strong focus on customer satisfaction to promote business growth and customer loyalty. This role is essential in guiding the organization's success in the Americas, requiring a dynamic, strategic, and customer-focused approach.

What you'll be doing

Strategic Sales Leadership: Develop and execute a detailed sales strategy, including market and competitor analysis, to drive growth and meet targets across diverse markets in the Americas.

Digital Transformation and Technology Utilization: Lead digital transformation initiatives, leveraging technology to enhance sales effectiveness, operational efficiency, and customer engagement.

Advanced Customer Relationship Management: Build and maintain long-term customer relationships, tailoring strategies to meet diverse market needs and enhance customer satisfaction across the region.

Innovation and Product Development Collaboration: Actively collaborate in product innovation and development, ensuring alignment with regional market demands and trends.

Financial Management and Acumen: Oversee financial aspects including budgeting, resource allocation, and financial planning to ensure optimal use of resources and financial health of the division.

Cross-Functional Team Leadership: Lead and integrate cross-functional teams, including marketing, finance, and HR, to ensure cohesive strategy implementation and operational excellence.

Cultural Sensitivity and Market Adaptation: Demonstrate sensitivity to different cultures and market dynamics within the Americas, adapting strategies to suit regional nuances.

Sustainability and CSR Initiatives: Drive sustainability and corporate social responsibility initiatives, aligning with corporate values and enhancing the division's social and environmental impact.

Diverse Team Development: Focus on developing a diverse and inclusive team culture, ensuring a wide range of perspectives and ideas are represented and valued.

Strategic Partnerships and Industry Networking: Build and maintain strategic partnerships and networks to foster business opportunities and stay abreast of industry trends and developments.

Risk Management and Regulatory Compliance: Manage risks effectively and ensure strict compliance with both local and international regulations and standards.

Talent Management and Succession Planning: Oversee talent management, focusing on skill development, motivation, and transparent recruitment, while ensuring effective succession planning.

Performance Reporting and Strategic Decision Making: Provide accurate orders, sales forecasts, and business reporting, making strategic decisions to optimize performance and align with overarching corporate goals.

General Manager
Location: WM USA - 37 Upton Drive Benefits: Enhanced Carer/Paternity Leave, Additional Holiday, EAP and more
Website:
Group:

We're currently seeking a General Managerto join us. You'll join a dynamic team ofengineers, sales people, marketers, administrators, designers, assemblers,chemists, web developers, accountants, analysts, programmers and many more.Globally we are united by our shared values that drive our culture. We want tobe an employer where you make our difference.

At WatsonMarlow Fluid Technology Solutions you face different challenges every singleday. You are empowered to dream bigger and work smarter. You have time to liveyour life outside of your job.

We offer a full induction withtraining and ongoing support for all our systems and products. Along with thisyou'll gain access to SSE academy where you can upskill and develop at your ownpace.

Watson Marlow Fluid TechnologySolutions is an SSE PLC Group company . SSE (London Stock Exchange -FTSE 50) is a manufacturer of engineered solutions, employing 8500 peopleacross 130+ operating units globally. We offer a range of fluid handlingsolutions across the biotech and industrial markets.

This role will focus on:


The General Manager for the Americas Division is tasked with driving profitable sales growth across the region, aligning with the Watson-Marlow Fluid Technology Solutions (WMFTS) strategy and the Spirax-Sarco Engineering plc (SSE) core values. This pivotal role involves leading strategic and operational teams to ensure an efficient, effective, and productive business operation, in harmony with WMFTG's Strategy and SSE's Core Values. Key responsibilities include implementing WMFTS strategic objectives in coordination with the Divisional Director, fostering collaborative efforts across all WMFTS brands and sectors, driving organizational change, and maintaining a strong focus on customer satisfaction to promote business growth and customer loyalty. This role is essential in guiding the organization's success in the Americas, requiring a dynamic, strategic, and customer-focused approach.

What you'll be doing

Strategic Sales Leadership: Develop and execute a detailed sales strategy, including market and competitor analysis, to drive growth and meet targets across diverse markets in the Americas.

Digital Transformation and Technology Utilization: Lead digital transformation initiatives, leveraging technology to enhance sales effectiveness, operational efficiency, and customer engagement.

Advanced Customer Relationship Management: Build and maintain long-term customer relationships, tailoring strategies to meet diverse market needs and enhance customer satisfaction across the region.

Innovation and Product Development Collaboration: Actively collaborate in product innovation and development, ensuring alignment with regional market demands and trends.

Financial Management and Acumen: Oversee financial aspects including budgeting, resource allocation, and financial planning to ensure optimal use of resources and financial health of the division.

Cross-Functional Team Leadership: Lead and integrate cross-functional teams, including marketing, finance, and HR, to ensure cohesive strategy implementation and operational excellence.

Cultural Sensitivity and Market Adaptation: Demonstrate sensitivity to different cultures and market dynamics within the Americas, adapting strategies to suit regional nuances.

Sustainability and CSR Initiatives: Drive sustainability and corporate social responsibility initiatives, aligning with corporate values and enhancing the division's social and environmental impact.

Diverse Team Development: Focus on developing a diverse and inclusive team culture, ensuring a wide range of perspectives and ideas are represented and valued.

Strategic Partnerships and Industry Networking: Build and maintain strategic partnerships and networks to foster business opportunities and stay abreast of industry trends and developments.

Risk Management and Regulatory Compliance: Manage risks effectively and ensure strict compliance with both local and international regulations and standards.

Talent Management and Succession Planning: Oversee talent management, focusing on skill development, motivation, and transparent recruitment, while ensuring effective succession planning.

Performance Reporting and Strategic Decision Making: Provide accurate orders, sales forecasts, and business reporting, making strategic decisions to optimize performance and align with overarching corporate goals.

To be successful in this role, youwill need:
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