Reports To: Regional Director
Location: Service Experts, 4935 Southfront Rd A, Livermore, CA 94551
Pay: $111,500-$125,000 Per Year + Annual Bonus Opportunity
Bonus: 25%-150% of Base
Relocation: Assistance Available
Join the team of experts and realize your true potential. Why You Should Join the Service Experts Team? Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth.
Join us and become an EXPERT. Position Summary: The General Manager directs and coordinates the total activities of the service center, and provides Leadership to all personnel and processes of the center.
Key Responsibilities:- Analyze the operating statement for both the center and individual departments, and take appropriate action.
- Prepare/review the GM report and take appropriate action.
- Analyze determinates of profitability and take appropriate actions to adjust.
- Ensure employee payroll processes are accurate and on time.
- Apply appropriate accounting control principles (for A/R, A/P, payroll, etc.).
- Plan/set/achieve sales goals; utilize multiple processes for generating and responding to sales leads; Coach salespeople.
- Ensure effective customer communications.
- Utilize features and benefits of key products & services to drive the value proposition; profile customer marketing base and future customer niches and maintain customer files.
- Support/practice company Human Resource standards and guidelines; conduct performance appraisals derived from ongoing performance feedback and provide appropriate counsel and discipline for employees. Develop employees and seek promotional opportunities for employees on a company-wide basis.
- Utilize established Vendor Programs whenever appropriate.
- Adhere to government safety guidelines and assure proper procedures are in place for handling accidents, fire, and emergency situations.
Desired Skills and Qualifications:
- BS or BA Degree in Business Administration or Operations
- 5-10 Years of experience in the HVAC,Security, Pest Control, or similarcustomer service focusedindustries.
- Ability to utilize basic computer applications (databases, spreadsheets, word processing, and internet).
What Do We Offer You as a Service Experts Employee? Service Experts offers a comprehensive benefits package designed to support employees and their families in managing their health and wellness needs. Following is a summary of the many benefits that could be available to you as a Service Experts valued employee.
- Competitive Pay, including incentive opportunities for many positions
- Paid Time Off and Company Holiday Pay
- Medical /Dental /Vision Insurance programs
- 401(k) Retirement Savings Plan with company matching contributions
- Life Insurance, for you and options you can elect for your family
- Short-term and Long-term disability insurance options, that protects you and your family if you are unable to work
- Supplemental benefit programs such as: Legal advice, pet insurance, health advocacy programs
- World Class Training opportunities through our Experts University
CA Pay Transparency $111,500 - $125,000 USD
Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Service Experts. Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation, please email Are you legally authorized to work in the U.S.?
Do you now, or will you in the future, require immigration sponsorship for work authorization (e.g., H-1B)? (if hired, verification will be required consistent with federal law.)
Are you at least 18 years old? (if no, you may be required to provide authorization to work)
Have you worked for this Company before?
Do you have any relatives employed by this organization? If yes, please provide their full name and job title.
PLEASE READ EACH PARAGRAPH CAREFULLY BEFORE SELECTING ACCEPTANCE
I have disclosed all information that is relevant and should be considered applicable to my candidacy for employment. I understand, where permissible under applicable state and local law, I may be subject to a pre-employment drug test after receiving a conditional offer of employment, and must receive a negative result for illegal drug use before being permitted to commence work with Company. I understand, where permissible under applicable state and local law, I may be subject to a pre-employment medical examination after receiving a conditional offer of employment, and must meet the qualifications for the position, with or without reasonable accommodation, before being permitted to commence work with Company. I understand, where permissible under applicable state and local law, I may be subject to a pre-employment background check after receiving a conditional offer of employment to investigate my criminal background and other matters related to my suitability for employment.
I ACCEPT
PLEASE READ EACH PARAGRAPH CAREFULLY BEFORE SELECTING ACCEPTANCE
I hereby certify that the information given by me is true in all respects. I authorize Company and its representatives to contact my prior employers and all others (with the exception of my current employer, only if I have marked "May we contact your present employer" on this application as "No") for the purpose of verification of the information I have supplied and release same from any liability resulting from the information released. I authorize employers, schools and other persons named on this application to provide any information or transcripts requested.
I ACCEPT
PLEASE READ EACH PARAGRAPH CAREFULLY BEFORE SELECTING ACCEPTANCE
I understand employment with Company is also contingent on my providing sufficient documentation necessary to establish my identity and eligibility to work in the United States.
If employed, I understand that as a condition of employment that I may be required to agree to and sign a non-solicitation, non-disclosure, and/or other similar agreements. I also agree to notify the organization during the pre-employment process of any non-solicitation, non-disclosure, and/or other similar agreements that I may have already signed with current and former employers.
I expressly understand and agree that, if employed, my employment, having no specified term, is based upon mutual consent and may be terminated at-will, with or without cause, by either party (Company or me) without prior notice to the other, unless otherwise prohibited by law.
I understand that no representation, whether oral or written, by any representative or agent of Company, at any time, can constitute an implied or express contract of employment. I further understand no representative or agent of Company has the authority to enter into an agreement for employment for any specified period of time or to make any change in any policy, procedure, benefit or other terms or condition of employment other than in a document signed by an authorized representative.
I understand that the technical processing and transmission of the application, including my personal information, may involve (a) transmissions over various networks, including the transfer of this information to the United States and/or other countries for storage, processing and use by Company, its affiliates, and their agents; and (b) changes to conform and adapt to technical requirements of connecting networks and devices. Accordingly, I agree to permit such parties to make such transmissions and changes, and hereby provide the necessary consent for the same.
I ACCEPT
PLEASE READ EACH PARAGRAPH CAREFULLY BEFORE SELECTING ACCEPTANCE
State Specific Notices
Massachusetts Applicants: IT IS UNLAWFUL IN MASSACHUSETTS TO REQUIRE OR ADMINISTER A LIE DETECTOR TEST AS A CONDITION OF EMPLOYMENT OR CONTINUED EMPLOYMENT. AN EMPLOYER WHO VIOLATES THIS LAW SHALL BE SUBJECT TO CRIMINAL PENALTIES AND CIVIL LIABILITIES.
Maryland Applicants: UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT, OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A POLYGRAPH EXAMINATION OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.
I certify that all of the above information is true and complete, and I understand that any falsification or omission of information may disqualify me from further consideration for employment or, if hired, may result in termination regardless of the time elapsed before discovery.
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