GEHC - Sales Support Analyst

Note- Last year when we posted this opening we had too many customer support or call center people and were not a match.

This position is a Sales Business Analyst, someone who has business analytical capabilities in a Sales organization. Someone who assists in improving the sales cycle. This is not an IT Business Analyst but having IT capabilities is good but these people are going to be analyzing how sales people do their business. Candidates with Sales Operations Analysis and Commercial strategy/effectiveness analysis are preferred.

Do not recruit off the title in FG, use the title "Commercial Services Analyst."

Remote. Ideal - Desire is for the candidate to be local to Atlanta area. There is flexibility for some in office days/meetings. Mostly the job is fully remote but in the beginning it would be preferred if the candidate will be in office once a week for training and working sessions. If not local to Atlanta those session would be remote. The manar does not want to totally exclude non local talent.

Required skill set : Proven analytical skills, sales process knowled, attention to detail, proficient in (url removed) and dashboard reporting, extensive excel user, strong communication skills, and self-starter. See consolidated job description for specific requirements attached.

Temp to Perm (Yes/No) : yes

No travel

This job description covers the scope of all four different roles. The deliverables will be allocated amongst the four positions. Looking for a candidate who can nerally handle the types of responsibilities listed.

Job Description Summary

Responsible for supporting the Services Commercial Execution team through data driven analytics, standardized metrics, and impactful Service Market Life-cycle insights to drive profitable growth programs within the Services Commercial team. Role requires effective partnership with Sales, Product Manament, Operations, and other stakeholders to define commercial needs, determine market drivers, identify potential tarts, and deliver robust, scalable analytics for commercial teams to achieve sales performance. This position is also responsible for (url removed) dashboard reporting delivering leading indicators and funnel vitality metrics for the Commercial team to effectively mana their funnel. This position will support the Commercial Execution team drive center of excellence culture and performance across initiatives.

Job Description

Roles and Responsibilities

• Provide Service Market & Life-cycle analytics including capture trends, installed base tarting programs and business planning activities to drive sales volume.

• Levera data to segment the market, identify tarts and support Product Manament expand sales through product launches and campaign activations.

• Deliver Service market analytics to quantify the installed base, understand addressable market, and measure share performance across portfolios.

• Drive share gain growth programs by determining customers with ad assets for lead neration call campaigns. Supply asset and customer analytics and measure progress to achieve success.

• Drive share gain growth programs by identifying under penetrated product portfolios and customer segments and building opportunity campaigns for commercial teams.

• Provide analytical support for initiatives to gain price and improve margin.

• Prepare analytics to measure the client service experience and drive stickiness within strategic client partnerships.

• Drive analytics to support simplification of commercial offerings.

• Measure expansion efforts to drive upgrades of installed base assets.

• Advance strategic channel covera alignment initiatives and partner with Commercial teams to increase effectiveness.

• Partner with cross-functional teams to improve data quality leverad in daily manament systems (DMS).

• Deliver routine analytics for scorecards, monthly leadership operating reviews, and other standard reporting.

• Design, build and deploy (url removed) dashboards to provide leading indicators and measure performance for the Service Commercial teams and programs.

• Help drive new metrics, tracking methodologies and data visualizations to better understand performance of install based trends and insights across the Service Commercial and adjacent equipment sales and delivery teams.

• Sugst improvement for enhanced efficiency and process improvements.

Required Qualifications

• 3-5 years of experience supporting a lar matrixed sales organization requiring iterative modeling or analytics.

• Bachelor's degree.

• Strong data analytics and reporting skills (i.e. Ability to mana lar datasets, assess impact, identify trends and insights to drive positive outcomes).

• Advanced MS-Excel user.

• 3-5 years of experience with (url removed) or Siebel.

• 3 years of experience with dashboards and reporting.

• Knowled of sales process.

• Results oriented with ability to translate strategy with data and facts.

Desired Characteristics

• Strong oral and written communication skills.

• Strong interpersonal skills.

• Demonstrated ability to understand requirements, document, plan, and execute programs.

• Business Intellince Tools (Power BI, Spotfire, Einstein Analytics, Anaplan).

• Knowled of Data Governance principles.

• Knowled of Project Manament.

• MedTech or Healthcare experience.

EEO:

"Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of - Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans."