full time Tow Truck Driver

Full-Time Tow Truck Driver Qualifications Education High school diploma or the equivalent. Licenses Driver's License Other Ability to read and comprehend instructions and information. Professional personal appearance. Excellent communication skills. Ability to meet company's production and quality standards. Physical Requirements Surroundings spend time outdoors in the weather and elements. spend time indoors in air-conditioned areas. Sitting for prolonged periods Standing on a regular basis Walking on a regular basis Bending, twisting and/or stooping on a regular basis Kneeling and/or Squatting on a regular basis Lifting over 50 lbs on a regular basis Reaching and/or lifting overhead on a regular basis Climbing ladders Repetitive hand/finger movement on a regular basis Grasping/grabbing with hands on a regular basis Pushing and Pulling on a regular basis Expectations General Expectations Devote himself/herself to insuring satisfaction to customers. Determine management, production and quality requirements by asking questions and listening. Attend company meetings as required. Maintain a follow-up system that encourages follow through with assigned projects. Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals. Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively. Understand the terminology of the business and keep abreast of technology changes in products and services. Know and understand the federal, state and local requirements which govern the company's business as pertains to this department as pertains to the Towing department. Follow lawful directions from supervisors. Understand and follow work rules and procedures. Participate in performance management. Interact well with others and be a positive influence on employee morale. Uphold the company's non-disclosure and confidentiality policies and agreements. Work evening, weekend and holiday work hours as required. Job-Specific Expectations Sustain productivity as close to 100% as able. Complete service work in accord with contract specifications. Provide excellent customer service for all customers both external and internal including dependable vehicle service. Receive service assignments from the towing manager. Finish work in the allotted time. Constantly increase efficiency skill level. When the job is completed, make sure the proper paperwork is completed and filed Stay current with technical qualifications by finishing any required training programs Aid towing manager in writing up towing invoices, test riding, customer interaction, or any other concerns need to guarantee customer satisfaction. Maintain a clean work area and assist in keeping the equipment neat and organized. Maintain the vehicle so that it is cleaner than when you take possession Reduce return repairs, if they do occur, complete them quickly and adequately. And other duties as assigned.