Charity Customer Service Representative

Mobile, Alabama

New to Mobile!
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Apex Connections is a rapidly growing team of professional fundraisers looking for motivated, top-notch Charity Customer Service Representatives to join our Mobile -based team immediately. Our ideal candidate will be a results-oriented and charismatic individual. Prior Advertising and/or Customer Service experience is preferred but not required. We are looking forward to cross-training our ideal candidate in all aspects of Customer Service, Promotions, and Management. And the training doesn't end there. We will provide you with comprehensive ongoing training to familiarize you with our client's products and all aspects of the Customer Service cycle. From there, your success will be driven by your motivation, persistence, and ability to connect with prospective customers.

If you're interested in taking your Customer Service experience to an entirely different level in a fun, dynamic, growing, and evolving entrepreneurial organization - send us a copy of your resume.


Responsibilities:

  • Educate community members on our charity partners core mission to members of the local communities

  • Attend in-person and virtual meetings to increase knowledge of our charity partners

  • Build and maintain positive working relationships with the clients, consumers, and fellow team members

  • Drive client acquisition, lead generation, and brand loyalty through donor activities at the events

  • Consult in client compliance

  • Additional responsibilities as directed

Date Posted: 11 April 2024
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