Front Desk / Business Assistant

Wheaton, Illinois

Dental Care of Wheaton
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We support and inspire people and communities to smile while living their best life

We assist dental practices that are facing non-clinical challenges by providing them with industry proven non-clinical business support services.

We are looking for professional staff that are able to join a collaborative and motivated team that provides non-clinical support functions to an affiliated network of dentists.

These professionals have critical roles in assisting with non-clinical services across a broad network of affiliated dental practices.

ESSENTIAL JOB RESPONSIBILITIES:

Enthusiastically greet and welcome patients to the practice upon check-in

Scheduling, rescheduling, or cancelling appointments as needed

Assisting patients with filling out necessary forms

Preparing patient charts and daily schedules for the dental staff

Updating patient records and documenting recent treatment procedures as necessary

Schedule follow-up appointments and facilitating reminders

Communication with medical and dental insurance providers to determine a patients benefits

Verifying and collecting co-payments

Balance nightly deposits and complete credit card processing

Performing general office duties assigned by the Office Manager


REQUIRED EDUCATION AND EXPERIENCE:

High School Diploma or equivalent

Proven dedication to provide high quality of patient satisfaction

Previous dental office experience preferred

Prior Experience with a dental management software - Dentrix preferred

QUALIFICATIONS

Excellent interpersonal skills

Ability to comply with safety procedures, privacy rules, and regulations in order to maintain a safe working environment

Exceptional organizational and time management skills

Experience with Microsoft Word and Excel

Strong working knowledge of dental terminology


PHYSICAL REQUIREMENTS:

General Office Activities as Required

Sit/Stand for long periods of time

The above statements are intended to provide a general overview and level of work being performed by most people assigned to this job. They are not intended to be a list of all responsibilities, duties and requirements. Additional duties can be assigned as determined. Elite Dental Partners is an Equal Opportunity/Affirmative Action Employer. We support a diverse workforce.




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Date Posted: 12 April 2024
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