Fraud Specialist

FRAUD SPECIALIST

Location: Phoenix, AZ 85040 - Hybrid role, onsite 1 time a week

Start: 6/3/2024

Duration: 1 year

As a Fraud Analyst, you will be responsible for researching and analyzing high-risk transactions across payment channels to identify indications of potential fraud.

Responsibilities:

Review payment channels in a fast-paced environment generated from Bank fraud monitoring products and rapidly decision fraud alerts.

Investigate and research cases and potentially suspicious situations; efficiently arriving at sound risk-based conclusions in order to minimize fraud losses.

Clearly document and support judgments, decisions and rationale, which will necessitate strong writing skills and the ability to maintain files and records in accordance with business unit standards.

Prepare regulatory and investigative reports (SARs).

Identify fraud trends and communicate observations to management.

Maintain and update case management system for tracking fraud cases and relevant information.

Work closely and collaboratively with members of the Fraud Department.

Provide advisory guidance in fraud prevention techniques and best practices for both internal and external clientele.

Identify internal procedural violations and recommend actions to mitigate reoccurrence.

Demonstrate sound judgment and decision making in the context of regulatory requirements, Bank policies, and industry best practices.

Apply project management and organization skills to a variety of tasks, demonstrating flexibility and problem-solving skills.

Possess proficiency in understanding banking products and workflows, especially payment systems (check, wire, ACH, and online banking).

Qualifications:

Bachelor's Degree required.

At least 2 years of specifically relevant business experience preferably within the Banking industry or financial crime law enforcement; plus, basic understanding of fraud detection and prevention.

Ability to learn and use a variety of systems and technology.

Ability to work independently on special projects.

Demonstrate aptitude to utilize computer systems, adhere to bank policies and procedures, and ensure compliance with applicable bank regulations.

Excellent communication skills.

Professionalism and able to maintain confidentiality.

Works well in a team environment.