Experienced F/T Benefits Member Services Rep. or Pension Processor Needed to Work in Alsip, IL
Our client, a growing Union Health & Welfare Fund located in the South Suburbs of Alsip, Illinois is currently looking to hire an experienced full-time Benefits Member Services Representative or Pension Processor. You must have at least 3 years of recent and related work experience in one of the following fields pension processing, medical or pension benefits administration, union benefits, or member services. This is a fully onsite full-time position working Monday-Friday from (8:30am to 4:30pm) for a total of 35 hours per week.
Job Responsibilities
- You will be the primary point of contact for inquiries related to pension benefits, eligibility, retirement planning options, and other pension-related matters for all plan participants.
- Verify and process pension and annuity applications and related documents.
- Answer all members' and pensioners' inquiries over the phone, through email, or in person.
- Prepare member pension applications, statements, and estimates.
- Maintain participant and retiree records related to pension eligibility.
- Assist with month-end balancing and issuing monthly benefit payments to retirees.
- Keep up-to-date records for deceased retirees, spouses, and beneficiaries, overpayment recovery, and correspondence with survivors/family with benefits information.
- Update and work with the Health & Welfare Department as needed.
- Review Plan Documents, Summary Material Modifications (SMMs), and Summary Plan Descriptions (SPDs) to gain a solid understanding of each plan. And stay up to date with any new changes to the plans.
- Track all missing participants and our attempts to locate them.
Job Requirements
- At least 3 years of recent and related work experience in pension processing, medical benefits or pension administration, or member services.
- Bachelor's Degree or equivalent related work experience is required.
- Union Health and Welfare Fund experience is preferred.
- Preferred knowledge of multi-employer pension plans, specifically defined benefits, and defined contribution plans.
- Exceptional interpersonal, customer service, and communication skills.
- Must be detail-oriented, have the ability to multi-task, and have excellent time management skills.
- Microsoft Office and technical computer proficiency.
If you or anyone you know is interested, qualified, and currently seeking employment please send an updated resume to us for immediate review and consideration.