Job Title: Flexible Housing Pool Case Manager
Compensation (Based on experience and qualifications)Location: South Chicago
Schedule: Monday - Friday 8:00am - 5:00pm
The Flexible Housing Pool (FHP)Case Manager will provide comprehensive, individualized support services using a client-centered harm reduction, trauma-informed model for clients in the Flexible Housing Pool. The successful candidate will be responsible for bi-monthly home visits to clients living in scattered site units across the Chicagoland area, accompanying clients to medical and benefits appointments, and connecting clients to community-based resources.
Responsibilities:- Provide comprehensive, individualized support services to clients in the Flexible Housing Pool
- Conduct bi-monthly home visits to clients living in scattered site units across the Chicagoland area
- Accompany clients to medical and benefits appointments
- Connect clients to community-based resources
- Act as a liaison between landlords/property managers and clients. Work with the landlords to resolve landlord/clients disputes.
- Assist clients in meeting all lease requirements including documentation and income certification. Work with clients to assist them in addressing issues in order to prevent eviction.
- Coordinate transition from bridge units, move-ins to permanent supportive housing and lease renewals.
- Coordinate moving, furniture, and starter kit resources with the FHP team members.
- Assist clients with rehousing should they require a move before their lease is up and/or at the time their lease is up. This includes completing housing lease renewal paperwork and submitting it to Flexible Housing Pool Payment Processing Department before deadlines to ensure continued housing stability.
- Develop and maintain positive relationships with clients, community partners, and other stakeholders
- Maintain accurate and up-to-date client records and documentation
- Participate in team meetings and case conferences
- Attend trainings and professional development opportunities as required
Qualifications:- Bachelor's degree in Social Services or related field and 1 or more years' Supportive Housing Case Management experience or three (3) or more years' Supportive Housing Case Management experience
- Experience applying Homelessness and Supportive Housing concepts
- Experience applying Harm Reduction and Housing First philosophies
- Ability to work independently and as part of a team
- Excellent communication and interpersonal skills
- Strong organizational and time management skills
- Valid driver's license and reliable transportation
If you are passionate about helping individuals experiencing homelessness and have the required qualifications, we encourage you to apply for this exciting opportunity.
Chicago Family Health Centers offers benefits to all its full-time employees:BCBS Medical PPO/HMO Plans BCBS Dental VSP Vision Tuition Reimbursement up to $1,500 per year 11 Paid Holidays and 10 days of vacation 2 personal days of Paid Time Off 8 sick days
Chicago Family Health Center is an affirmative action/equal opportunity employer who is committed to cultivating diversity, equity and inclusion within all aspects of our organizations. We stand against and prohibit discrimination in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.Requirements
Education and Experience- Bachelor's degree in Social Services or related field and 1 or more years' Supportive Housing Case Management experience or three (3) or more years' Supportive Housing Case Management experience
- Experience applying Homelessness and Supportive Housing concepts
- Experience applying Harm Reduction and Housing First philosophies
- Ability to work independently and as part of a team
- Excellent communication and interpersonal skills
- Strong organizational and time management skills
- Valid driver's license and reliable transportation
Knowledge/Skills/Abilities- Demonstrated ability to collaborate effectively in a team setting.
- Ability to maintain effective and professional relationships with patients and other members of the care team.
- Comfort working in a medical setting as part of a multi-disciplinary team.
- Ability to effectively engage patients in a therapeutic relationship, when appropriate.
- Ability to multitask and prioritize tasks effectively.
- Strong communication and interpersonal skills.
- Experience in working with a diverse population base preferred.
- Ability to appropriately handle confrontation and conflict.
- Ability to work independently and to seek consultation as necessary.
- Ability to follow organization and departmental processes and procedures.
- Ability to work in a high stress/fast paced/high work volume environment.