Financial Operations Director

Burlingame, California

21st Century Home Health Services Inc.
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At 21st Century Home Health Services (21HHS), we are committed to treating every patient with the same empathy, compassion and understanding that we would show our family. With over 350 employees, we are the largest Home Health Agency in San Francisco and the fastest growing in the Bay Area. We provide care to over 3,000 patients in San Francisco, San Mateo, Santa Clara, Santa Cruz, Alameda, Contra Costa, Solano and Napa Counties. 21HHS is proud to share that we are expanding in Yolo and Sacramento Counties.

Our Clinicians are not only dedicated to the patients we serve, but to each other. The proof is in our outcomes: Hospital readmission rates for 21HHS are consistently under 10% while the industry average is over 15%. We have the highest Medicare classification rating of 5-stars, based on a set criteria determining excellence.

All Opportunities at 21st Century require you to be in the field visiting patients homes. We do not offer work from home/remote opportunities unless noted.

As the Director of Financial Operations, you will oversee the day to day financial activities and will ensure the organization's financial stability and ability to provide high-quality care to patients. You will work closely with the leadership team, and various stakeholders to make informed financial decisions that align with the organization's mission and objectives.

This newly created role will be integral in Identifying, developing and designing best in class financial operations to effectively support the scale and scope of a rapidly growing organization and align with company objectives and values.


What you'll do as a Financial Operations Director:
  • Oversee billing, revenue recognition, and accounts receivable processes to optimize cash flow and reduce bad debt.
  • Develop and manage the annual budget for the organization, working closely with senior management and department heads.
  • Monitor and update the budget as needed, and provide regular reports on financial performance against the budget
  • Prepare and present regular financial reports to the management team
  • Provide financial analysis, including variance analysis, to support decision-making.
  • Oversee and manage the payroll processing team, which includes collecting, verifying, and processing timekeeping information, deductions, and other payroll-related data.
  • Oversee cash flow management, including monitoring cash reserves, investment of excess funds, and ensuring that funds are available to meet operational and strategic needs.
  • Conduct financial analysis to identify trends, opportunities, and risks.
  • Provide recommendations to improve financial performance and cost efficiency.
  • Ensure compliance with all financial regulations and reporting requirements related to healthcare, Medicare, Medicaid, and private insurance.
  • Develop and implement financial strategies to support the organization's growth and sustainability goals.
  • Evaluate potential financial risks and provide strategies to mitigate them.
  • Coordinate and oversee external audits, including preparation of financial statements and tax returns.
  • Work with auditors and tax professionals to ensure compliance.
  • Negotiate and manage contracts with vendors and service providers to optimize costs and quality of services.
  • Collaborate with senior management to align financial objectives with the organization's strategic plan.
  • Ensure that all employees are paid accurately and on time, taking into account various pay structures, such as Pay Per Visit, salaried, andBonus-based compensation.
To be a success as the Financial Operations Director:
  • Experience developing financial infrastructure in a rapidly growing organization, preferably in healthcare or Home Health
  • Knowledge of healthcare reimbursement, Medicare/Medicaid regulations, and healthcare finance is a plus.
  • Strong analytical, problem-solving, and communication skills.
  • Proficiency in financial software and tools.
  • Leadership and team management skills.
  • Compliance and regulatory knowledge
  • Bachelor's degree in finance, accounting, or a related field (Master's degree or CPA preferred).
  • Self- directed, Critical Thinker, Outstanding interpersonal skills, Organized
  • Must stay current with annual compliance training and certifications
Why you Should Come Work for 21HHS:
  • Opportunity for advancement
  • Rapidly growing organization
  • Low turnover/High morale
  • Outstanding benefits for you and your family including 401k with matching.
  • Generous PTO, Medical, Dental, Life Insurance, Flexible Spending Accounts, Pet Insurance and more

You will be assigned to a primary location, however you will be expected to be available to cover for vacancies, leave of absences, as well as supporting increased census and client care needs outside of the assigned area. 21st Century Home Health puts forth every effort to accommodate the assigned primary territory, but on occasion, in order to support safe patient care and meet the demands of a growing business, staff may be reassigned temporarily.

Follow 21HHS on Linkedin.

21st Century Home Health Services (21HHS) is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Date Posted: 15 June 2024
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