You could say we're at the center of the center.Here at Edward Jones the client is our single focus and our relationships with them are the measure of everything we do. And Service and Operations divisions are at the center of it all. We support our clients, branch teams and headquarter associates in providing the best possible experience. Advocate for our more than 7 million clients through regulation communication, fraud protection and managing their investment distributions. Protect their investments by mitigating risk. And innovate new ways of working. Using insights to create solutions for the future - in the here and now.
Job OverviewPosition Schedule: Full-Time
Practice Management empowers financial advisors to lead their branch team in building a successful practice by supporting and guiding them at every stage of their career. Equipping them and their team members with proven practices, acumen, skills, and competitive insights to optimize their practice and deliver industry leading client experiences. Rewarding and recognizing their contributions to client outcomes and our firm's success What You Will Do:The FA Employment Specialist will be responsible for the performance management of Financial Advisors including processes and administration of Performance Improvement Plans, including separation of employment for Financial Advisors at Edward Jones if they don't meet performance standards. This role would be responsible for appropriate documentation related to employment separation, discussions with FAs, Regional Leadership and internal stakeholders. This role would need to be able to express a high level of empathy and strong communication as they would be delivering many difficult messages. Other key responsibilities include:
- Responsible for the direct conversations with Financial Advisors about going on Performance Improvement Plans, separation of employment or completing the Performance Improvement Plan.
- Responsible for the documentation and ensuring all processes are followed. This has a high level of risk given lawsuits related to employment separations.
- Collaborate with stakeholders on decision making related to employment of FAs, provide recommendations based on a variety of data points.
- Proactively track and follow up on assignments and provide status updates to Matrix team members.
- Serves as a SME on Performance Improvement Plans including providing information, guidance and direction on Performance Improvement Plans policies, programs, and processes to FAs and stakeholders
- Work in collaboration with business stakeholders to assess trends, track and report out on PIP and terminations efforts to influence strategies to support FAs
At Edward Jones, we value and respect our associates and their contributions, and we recognize individual efforts through a rewards program that promotes a long-term career, financial security and well-being. Visit our career site to learn more about our total compensation approach, which in addition to base salary, typically includes benefits, bonuses and profit sharing. The salary range for this role is based on national data and actual pay is based on skills, experience, education, and other relevant factors for a potential new associate
Hiring Minimum: $59886
Hiring Maximum: $98752
Skills/RequirementsWhat you'll need: - Minimum 2+ years relevant experience
- Experience Mitigating risk
- Stellar communications and professional collaboration skills (oral and written) with ability to interact with a wide variety of professionals and personalities.
- Self-Starter mentality with a good sense of professional urgency and consistent follow through
What Could Set You Apart:- Bachelor's degree
- Series 7 & 66
- Experience using data to recognize trends
Candidates that live within a commutable distance from our Tempe, AZ and St Louis, MO home office locations are expected to work in he office three days per week; with preference for Tuesday through Thursday. Awards & AccoladesAt Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received.
Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones
Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones
About UsJoin a financial services firm where your contributions are valued. Edward Jones is a Fortune 500 company where people come first. With over 8 million clients and 19,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns.
Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.
People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.
View our Purpose, Inclusion and Citizenship Report.
1Fortune 500, published June 2023, data as of December 2022. Compensation provided for using, not obtaining, the rating.
Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.