Field Supervisor

Job Description

POSITION SUMMARY

The Field Supervisor will uphold the core values of Ownership, Trust, and Teamwork. This position will have a passion for safety and leading teams. The Field Supervisor will support our EHS initiatives that protect employees, customers, and assets allowing all our team members to return home safely every day. This role is instrumental in achieving success through hard work, integrity, and developing yourself and others.

RESPONSIBILITIES

Support the Area Manager and General Manager in supervising your team of protectors.

Collaborate daily with all Area Staff, with a goal of Continuous Improvement in all functional areas of the business.

Direct supervision for Field crews

Maintain Field/Office Responsibilities; 80% in Field and 20% in Office

Ensure that safety, quality, training, employee engagement, and retention are a prime focus of the business.

Protect the company's employees, customers, and assets against losses, injuries, and accidents through enforcement of safe work practices.

Responsible for developing the knowledge and skills of a company's drivers.

Assist Area Manager in addressing performance concerns with Delivery Drivers.

Assist in resolving employee and customer concerns.

Develop relationships with internal and external customers to achieve goals and new business opportunities.

Assist and support Account Managers with performing field inspections, attend pre-job meetings, meet with clients and work in the field with the team as needed.

Ensure customer service issues are addressed promptly and efficiently while providing the highest level of customer service and staying in communication with Dispatch and the Account Manager

Assist in reviewing the daily schedules to assure crews are on time to jobs.

Monitor daily employee issues including timekeeping, safety tailgates topics, customer issues, and training requirements.

Facilitate teambuilding efforts and regular communications with team members.

Engage and support the training of new and current employees to reduce turnover, promote efficiency and reduce labor costs.

Obtain ATSSA and state-specific certifications.

Become a subject matter expert in work zone setup/design and professional flagging.

Other duties as assigned.